Engagement Officer - Healthwatch (Volunteers & Admin): 37 hours per week

Are you passionate about making a difference to how health and social care services are delivered to local people?

Are you interested in a varied role where your input matters with an employer who is committed to flexible working?

Healthwatch is all about people - capturing the views of local people on their experiences of using services, taking this feedback to health and care leaders and other decision-makers to improve care.

In Hampshire, the local Healthwatch is hosted by The Advocacy People who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices:

• Empowering people to speak up
• Amplifying service user voices
• Enabling people to participate in, and influence , decision-making about health and social care
• Providing information which helps people make informed decisions.

We’re looking for a passionate and innovative communicator to join our small and friendly team on a permanent basis, working 37 hours per week, with a starting salary of £23,611 per annum.  

As a Healthwatch Officer with strong interpersonal, verbal and written skills you’ll be the lead for the recruitment, training and deployment of volunteers, creating opportunities for them to engage digitally and face-to-face with a wide range of people on health and care issues.

You’ll need to build positive relationships with local residents, reaching those who are seldom heard or marginalised, and professionals from the health, social care and voluntary sectors.

Good teamwork is essential: we are looking for someone who is flexible and confident, who can speak to people from all parts of the community, and who will be ready to support the team in the different facets of its work.

As an employee of The Advocacy People, you’ll be offered a competitive salary, flexible working arrangements and a comprehensive support and development programme.

Role requirements and how to apply

With travel across Hampshire an essential part of the role, we need you to be based within the county or Hampshire borders, with a full driving licence and access to a vehicle as many parts of Hampshire are not reachable by public transport. As this role is home-based, we also need you to have a stable home broadband service and reliable mobile phone coverage.  

Please note that this position is subject to standard DBS and Right to Work checks and we ask all invited applicants to bring evidence (photographic where possible) of their right to work in the UK to interview.

New employee start dates can only be confirmed once relevant checks have been completed and satisfactory references received.

Closing Date:            9am 2nd April 2024

Interview Date:         w/c Monday 8th April or 15th April 2024

Interview venue:       Online, via MS Teams

If you would like to discuss the role further, please contact Kate Knowlton, Manager at:

Application forms, job descriptions and relevant policies and guidance are available at: 

We really look forward to hearing from you!

As one of the UK's foremost providers of advocacy and Healthwatch services,  The Advocacy People’s core values are all about people’s voices: empowering people to speak up; amplifying service user voices; enabling people to take part in, and influence, decision-making about health and social care; and providing information which helps people make informed decisions. As an independent charity grounded in Human Rights principles, we're on a mission to make sure that when it truly matters, everyone's voice counts. Together, we support those who often feel sidelined, helping them shape decisions that affect their lives and communities.

Come and be a part of our welcoming community, where your voice matters and your contributions make a real difference.

EDI
By embracing Equity, Diversity and Inclusion, we can build a stronger, more resilient organisation and work together to create a more just and equitable society. We invite all members of our community to join us in this important journey toward positive change.

Registered charity no.: 1080679.

NB: The Advocacy People reserve the right to bring forward the closing date if it believes sufficient applications are received to make an appointment.