Engineering Business Systems Analyst (11998)
Job Details
Full Job Description
The Engineering Business Systems Analyst role is the primary liaison between the ATS global IT group and other ATS divisions / departments that utilize engineering information systems or data. In this role, the incumbent is responsible for providing operational support to engineering system users, participating in the planning, design, development and deployment of engineering systems projects, and coordinating activities between IT management, engineering system users and engineering information systems developers (internal and external). The incumbent, who must have strong technical skills coupled with engineering information systems experience, is also responsible for understanding related industry best practices and ensuring that those practices are integrated in our systems at an appropriate level.
Strategy & Planning
• Review and
analyze the effectiveness and efficiency of existing systems and
develop strategies for improving or further leveraging these systems.
• Work with key stakeholders (system owners and data users)
and other project team members to define, validate and prioritize
system requirements.
• Lead design sessions in prototyping new
features or systems for the purpose of enhancing business processes,
operations, and information process flow.
• Participate in the
preparation of project proposals.
Acquisition &
Deployment
• Research software and hardware
solutions to justify recommendations and to support purchasing
efforts.
• Collaborate in the planning, design, development
and deployment of new applications and system enhancements.
•
Translate conceptual user requirements into functional requirements in
a clear manner that is comprehensible to developers/project team.
• Build relationships with software development and
engineering teams to gain an understanding of application
architectures and required functionality.
• Create process
models, specifications, diagrams, and charts to provide direction to
system programmers.
• Coordinate and perform in-depth tests,
including end-user reviews, for modified and new systems, and other
post-implementation support.
• Provide orientation and
training to system users for all modified and new systems.
Operational Management
• Field incoming
problem tickets from end users to resolve system related problems.
• Document all pertinent system user identification
information, including name, department, contact information, and
nature of problem or issue.
• Prioritize, schedule, and
administer all instances where enhancements and defect resolution are
required.
• Record, track, and document the problem-solving
process, including all successful and unsuccessful decisions made, and
actions taken, through to final resolution.
• Communicate
application problems and issues to key stakeholders (i.e. management,
developers, system users).
• Test fixes and perform
post-resolution follow-ups to ensure problems have been adequately
resolved.
• Coordinate with department heads to assess
departmental application training needs and objectives.
•
Perform preventative maintenance, including the installation of
service packs, patches and hot fixes.
• Maintain currency,
completeness and accuracy of all documentation.
• Maintain an
awareness of industry best practices for engineering information
systems (PLM, CAD, etc.).
• Perform operational tasks such as
new project setup etc.
Education:
• University degree or college diploma in a
mechanical engineering discipline
• Certifications such as
CMII, CMMI, ITIL, PMP, CBAP or CSWP are definite assets
•
Fluency in German is an asset
Experience:
• Proven experience with business and technical
requirements analysis, business process modeling and data modeling.
• Proven experience with troubleshooting principles,
methodologies, and issue resolution techniques.
• Proven
experience in the design, development, and implementation of software
and hardware systems.
• Working technical knowledge of Java,
VB Script, .Net and SQL programming languages are an asset.
•
Working knowledge of network and PC operating systems.
•
Working knowledge of current network hardware, protocols, and
standards.
• Extensive experience with core software
applications, including AutoCAD, SolidWorks, PDM/PLM systems
•
Ability to apply statistical and other research methods into systems
issues and products as required.
• Demonstrated project
management skills.
• Strong knowledge of system and software
quality assurance best practices and methodologies.
•
Demonstrated knowledge of the organization’s core business process and
operations.
• Hands-on technical writing and editing
experience, with specific experience in documenting information
technology software and systems.
• Knowledge of trends in
technology relating to software applications, especially Services
Oriented Architecture, Enterprise Service Bus, XML, integration
strategies, etc.
#LI-REMOTE
At ATS, it starts with our People!
We believe the foundation of a great company is having the best team and winning as a team.
Why Join ATS?
Be a part of a
thriving organization that is a global leader in advanced automation
solutions
Collaborate with other bright, talented professionals
focused on innovation and continuous improvement
Discover
opportunities for growth within ATS as we strive to develop, engage,
empower, and energize our people
Make an impact and give back to
our communities in a meaningful way
Work in a safe, positive,
and inclusive environment where everyone is respected and given the
opportunity to do their best
Enjoy an attractive compensation
package including flexible work schedules (where applicable)
And
much more!
ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.
Engineering Business Systems Analyst (11998)
Why Join ATS?
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