Engineering Business Systems Analyst (11998)

Job Summary:

The Engineering Business Systems Analyst role is the primary liaison between the ATS global IT group and other ATS divisions / departments that utilize engineering information systems or data.  In this role, the incumbent is responsible for providing operational support to engineering system users, participating in the planning, design, development and deployment of engineering systems projects, and coordinating activities between IT management, engineering system users and engineering information systems developers (internal and external). The incumbent, who must have strong technical skills coupled with engineering information systems experience, is also responsible for understanding related industry best practices and ensuring that those practices are integrated in our systems at an appropriate level.

About ATS Corporation:

ATS is an industry-leading automation solutions provider to many of the world’s most successful companies. ATS uses its extensive knowledge base and global capabilities in custom automation, repeat automation, automation products and value-added services, including pre-automation and after-sales services, to address the sophisticated manufacturing automation systems and service needs of multinational customers in markets such as life sciences, food & beverage, transportation, consumer products, and energy. Founded in 1978, ATS employs over 6,000 people at more than 50 manufacturing facilities and over 75 offices in North America, Europe, Southeast Asia, and China. The Company’s shares are traded on the Toronto Stock Exchange under the symbol ATS. 

IT at ATS is fast paced and focused on continuous improvement. We leverage leading technologies to drive innovation and diversification from our competitors. Our solutions are rooted in automation and our technology capability is focused to elevate digital connectivity, collaboration, analytics, and self-service enablement. Our strategy is to drive global operational excellence and rethink how we deliver services while enabling growth of the organization through technology partnerships with our business segments and customers. ATS IT fosters professional development, digital impacting opportunities, and creative thinking. If you are searching for a career where you can make a digital impact, we want to hear from you!

What You Will Do:

Strategy & Planning

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Work with key stakeholders (system owners and data users) and other project team members to define, validate and prioritize system requirements.
• Lead design sessions in prototyping new features or systems for the purpose of enhancing business processes, operations, and information process flow.
• Participate in the preparation of project proposals. 

Acquisition & Deployment

• Research software and hardware solutions to justify recommendations and to support purchasing efforts.
• Collaborate in the planning, design, development and deployment of new applications and system enhancements. 
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Create process models, specifications, diagrams, and charts to provide direction to system programmers.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide orientation and training to system users for all modified and new systems.

Operational Management

• Field incoming problem tickets from end users to resolve system related problems.
• Document all pertinent system user identification information, including name, department, contact information, and nature of problem or issue.
• Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Communicate application problems and issues to key stakeholders (i.e. management, developers, system users).
• Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Coordinate with department heads to assess departmental application training needs and objectives.
• Perform preventative maintenance, including the installation of service packs, patches and hot fixes.
• Maintain currency, completeness and accuracy of all documentation.
• Maintain an awareness of industry best practices for engineering information systems (PLM, CAD, etc.).
• Perform operational tasks such as new project setup etc. 

Health and Safety:

Non-Management: All employees are responsible for working safely and promptly reporting any health, safety, or environmental concern to their manager or supervisor.

Employee responsibilities for Health, Safety, and Environment include:

• Work in compliance with divisional health, safety, and environmental procedures
• Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tag out methods
• Report any unsafe conditions or unsafe acts 
• Report defects in any equipment or protective device
• Report any accidents/incidents to the supervisor
• Assist in investigating accidents/incidents
• Refrain from engaging in any prank, contest, a feat of strength, unnecessary running, or rough and boisterous conduct

What We Will Need:

Education:

• University degree or college diploma in a mechanical engineering discipline 
• Certifications such as CMII, CMMI, ITIL, PMP, CBAP or CSWP are definite assets 
• Fluency in German is an asset

Experience:

• Proven experience with business and technical requirements analysis, business process modeling and data modeling.
• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
• Proven experience in the design, development, and implementation of software and hardware systems.
• Working technical knowledge of Java, VB Script, .Net and SQL programming languages are an asset.
• Working knowledge of network and PC operating systems.
• Working knowledge of current network hardware, protocols, and standards.
• Extensive experience with core software applications, including AutoCAD, SolidWorks, PDM/PLM systems 
• Demonstrated project management skills.
• Strong knowledge of system and software quality assurance best practices and methodologies.
• Demonstrated knowledge of the organization’s core business process and operations.
• Hands-on technical writing and editing experience, with specific experience in documenting information technology software and systems.
• Knowledge of trends in technology relating to software applications, especially Services Oriented Architecture, Enterprise Service Bus, XML, integration strategies, etc. 

Join our Corporate ATS Team because: 

We VALUE our People: The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower, and energize our people.

We have GREAT Work Perks: We provide a variety of perks to our employees. Make sure you ask more about our flexible work schedules (where applicable), employee events, free coffee beverages, and employee referral program.

We offer COMPETITIVE Total Rewards: Competitive starting salaries, paid vacation, comprehensive health and dental benefits, RRSP matching program, Employee Incentive Bonus program and optional Employee Share Purchase Program. 

We support internal GROWTH & DEVELOPMENT: ATS Corporation offers endless opportunities for professional growth and development, including tuition reimbursement programs and our commitment to promoting from within.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.