Executive Assistant to Chief Executive Officer

Full Job Description

We make journeys easier and more enjoyable by giving our customers and their passengers a stronger sense of control. From disruption management to hyper-personalised pre-departure communications and mobile boarding passes, we build the technology to help companies stay connected with their customers at every stage of their journey.

Established in 2000, we have since grown to become one of the travel industry's major suppliers of passenger messaging solutions. More than 60 airlines, rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair and JetBlue use our notifications platform. With exciting plans for the future, it's time for us to expand our growing team and we're hoping you are who we're looking for.

Our culture:

Our culture is at the heart of what we do every day, and travel is part of that too, that's why we're proud to live by our values.

• Flying high: yet still climbing

We know our stuff and are happy to share our knowledge and expertise. We pride ourselves on being at the top of our game and strive to keep learning.

• People are our passport to success: they're at the heart of everything we do

We develop strong relationships built on trust and respect, and always do the right thing by each other and our customers.

• Accelerating forward: embracing change, challenge and growth

Whether it's for ourselves, our colleagues or our customers, we are always looking for ways to improve and to grow. We're not afraid to challenge the status quo and drive change with enthusiasm.

• All inclusive*: we're a strong, collaborative community

We share the same vision; to make 15below the best it can be. We pull together to make it a reality, look out for each other along the way and make sure everyone's voice is heard.

• Enjoy the journey: bringing fun and positivity to everything we do

We're proud and passionate to be part of the 15below family, and never take ourselves too seriously. Having fun is really important to us.

* We are committed to maintaining our welcoming and open culture where differences are embraced. We know that some people are hesitant to apply for roles unless they tick every box, but if you're excited about this role and your experience doesn't fully align, we encourage you to apply anyway. You might be the right person for this or other roles.

The role:

You will be responsible for a varied scope of duties with the ultimate aim of providing an exemplary service to the CEO. We need you to ensure that he has faultless administrative and logistical support so that he can make best use of his time. As part of this role, you will be responsible for:

• Partnering with the CEO to develop and maintain an in depth understanding of his activities and pro-actively plan the associated resources and support
• Coordinating complex diary management and scheduling, ensuring that necessary actions and resources are in place as needed.
• Providing exemplary support to the Senior Management Team, Board and Chair, including the administration of Board governance, action tracking and minute taking.
• Liaising with external investors, customers and strategic partners to facilitate actions and updates.
• Identifying opportunities for creating efficiencies within internal processes.
• Undertaking research and producing documents, reports and presentations.
• Booking travel and accommodation for the CEO and other team members.
• Courier management and bookings.
• Minute taking in various meetings and tracking actions.
• Monitoring the CEO's various budgets and reporting on status
• Processing expenses.
• Administration of legal activities and considerations including administration of 15below customer contracts, ensuring NDAs are current and correct Companies House shareholder compliance.

The kind of person you are:

• Experience as an EA to a CEO/senior leader
• Experience in supporting Board Governance
• Experience working with external investors
• Able to build relationships with colleagues and contacts at all levels
• Resourceful with excellent judgement and decision-making skills
• Innovative with good problem solving and analytical skills
• Pro-active and can manage work priorities effectively

Benefits

Work is a big part of life, so it has to be motivating and enjoyable. This job is about empowering you to do the work you do best and be part of a fantastic team.

• 25 days annual holiday (increasing with service)
• Flexible public holidays
• Private Medical Insurance
• Life assurance
• Flexible working
• Family friendly policies
• 5% employer pension contribution and salary sacrifice scheme
• Perkbox retail freebies and discounts
• £1,600 IT budget
• Friday ‘wind downs' and company social events
• Flexible benefits (tech/mobile/holiday/bike schemes and season ticket loans)
• Work from anywhere scheme

We're certified with Flexa, making us a ‘truly flexible employer'. Flexibility is part of our culture and if you'd like to know more about this then take a look at our Flexa profile.

We're also proud to have earned a Great Place To Work Certification! This year, 95% of employees said it's a great place To Work - 41% higher than a typical UK company.

Wellbeing is very important to us and so we have a brilliant and holistic programme in place to support with everyone's home and work life. We've got lots of fantastic resources, practical guidance, and engaging sessions to help with mental, physical, and financial wellbeing. This includes regular and fun activities such as mindfulness and desk yoga as well as schemes to look after your health with eyecare vouchers and annual flu jabs.

Further information

Location : Brighton/hybrid (within the UK).

Hours: Full-time (37.5 hours per week)

Reports to: CEO

Application process:

• Recruitment for us is all about finding the right person and so we don't have closing dates for applications
• We review applications as they are received. So please don't delay your application!
• Interview: 1 hour on Teams with our People Advisor
• Interview and task: 1 hour task and 1 hour in-person interview with our CEO