Field Service Engineer

Full Job Description

Field Service Engineer

Location: Enfield/North London

Salary: £25k to 29k Depending on experience

Eager to join a company prioritising employee development and progression? At Wireless CCTV, we value our team as our strongest assets and are committed to supporting long-lasting careers.

If you have an interest in maintaining CCTV systems, thrive in a fieldwork environment, and are looking for on-the-job training with future career development, this is an ideal opportunity for you.

In the role of Field Service Engineer , you will be responsible for servicing, maintaining, and providing technical support for WCCTV Rapid Deployment CCTV Towers.

Responsibilities of a Field Service Engineer:

• Provide a full range of servicing and fault-finding diagnostics to determine appropriate solutions.
• Ability to provide a consistent approach whilst utilising your initiative, with minimal supervision, maintaining our core value of a customer-first approach.
• Continuously seek to add value to the services provided and achieve first-time fixes.
• We partner with our customers to ensure that the quality of service provided meets or exceeds their expectations.
• Document processes and follow company standard procedures and protocols.

The Benefits:

• Annual Salary of £25,000 to £29,000 depending on experience.
• On-going learning and development, internal and external training including nationally recognising accreditations: EUSR, PASMA and IPAF.
• 23 days annual leave, increasing with length of service from year two, plus bank holidays.
• Private healthcare and dental care schemes, supplying wellness and mental health support services.
• Company pension scheme, with employer contributions increasing with length of service.

Your Experience and Characteristics:

• Full Clean UK Driving Licence.
• Manual dexterity – the ability to assemble and fix electronic equipment to a prescribed standard.
• Demonstrate proven experience in fault finding, commissioning and maintenance of electrical equipment.
• HNC level or equivalent in Electrical/Electronic Engineering
• Knowledge of stock control processes and accurate checking in and out of goods and supplies.
• PC literacy, crucial: Various Windows OS, MS Office
• Strong 'can do' attitude.

About WCCTV:

WCCTV was founded in 2001, in the UK and is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.

In 2021, the Private Equity Firm LDC , made a substantial investment into WCCTV. This investment will allow us to rapidly scale and grow in the UK and continue our services as a market leader.

In addition to this investment, we were also named, June 2021, the overall Winner of Sunday Times Profit Track 'Ones to Watch'.

We believe our employees are our strongest asset and for that reason, we are dedicated to supporting their professional and personal development.

If you feel that you have the relevant skills and experience, please click ‘apply’  today to be considered as our Field Service Engineer – we would love to hear from you.

WCCTV is an equal opportunities employer, inviting applications from diverse backgrounds to promote inclusivity in our workforce.