Fine Jewellery - Deputy Manager

Full Job Description

Position: Fine Jewellery Deputy Manager

Job Type: Permanent, Full-time

Location: London

Salary: £70,000 per annum plus bonus package

About the Position:

Do you possess a passion for exquisite gems and the discerning clientele who treasure them? Are you a natural leader with a talent for exceeding expectations? Then step into the dazzling world of fine jewellery as our Deputy Manager!

About the Role:

In this exciting role, you'll be the right hand to the Store Director, playing a vital part in the success of our fine jewellery boutique. You'll wear many hats, from driving exceptional sales and building lasting client relationships to fostering a vibrant and motivated team environment.

Key Responsibilities:

• Sales and Customer Service:
• Create a welcoming and knowledgeable environment for a high-end clientele.
• Provide expert advice and recommendations, exceeding customer expectations through personalized service.
• Build rapport and long-term relationships with clients, driving customer loyalty and repeat business.
• Achieve and exceed individual and team sales targets.
• Team Leadership and Development:
• Motivate and coach sales associates, fostering a positive and collaborative team spirit.
• Provide on-the-job training and support, ensuring product knowledge and sales techniques are at the highest level.
• Delegate tasks effectively and ensure efficient and organized floor operations.
• Operations and Administration:
• Assist with inventory management, ensuring stock accuracy and presentation.
• Manage daily cash handling and ensure adherence to company policies and procedures.
• Contribute to store merchandising and window displays, showcasing the jewellery in a captivating way.
• Other Responsibilities:
• Attend industry events and training sessions, staying abreast of current trends and market knowledge.
• Maintain a professional and confident demeanour, reflecting the company's image with grace and excellence.

About the candidate:

• Proven experience in luxury retail, preferably within the fine jewellery industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with a diverse clientele.
• A partner and liaison manager of Harrods relationship.
• Strong sales acumen and a results-oriented approach, consistently exceeding targets.
• Natural leadership qualities, motivating and developing high-performing teams.
• Impeccable product knowledge and understanding of gemstones, precious metals, and jewellery trends.
• Organisational skills and attention to detail, ensuring smooth day-to-day operations.
• Discretion and integrity, handling valuable merchandise with utmost care and professionalism.
• The candidate should have 5-10 years of experience in jewellery and management.

Benefits:

• A competitive salary and benefits package
• The opportunity to work in a dynamic and luxurious environment surrounded by stunning pieces.
• Career growth and development within a reputable and thriving company.
• A chance to make a real impact, exceeding client expectations and driving sales success.

Your journey with IRD

Our dedicated recruitment team is committed to providing a prompt and personable recruitment process. Rest assured; you will receive unwavering support at every step of your journey with us. Apply now by submitting your most recently updated CV, one of our Recruiter will contact you for a discussion on growing your career today.