Flagship Manager - Originals - Ldn Flagship Store - Oxford Street (509429)

This is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the journey? Join us now!

WE OFFER

• Competitive compensation & rewards (bonuses, referral program, etc.).
• Uniform allowance
• Discount on adidas products online and in all own stores.
• Access to online learning platforms to further your skills
• Employee Assitance program
• Discounted retail/ insurance vouchers
• Company Laptop and Mobile phone (depending on location)
• Opportunities to take part in adidas sponsored events

EMPLOYEES APPRECIATE IN US

• Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
• Career without borders: the opportunity to grow in retail, office, and distribution center.
• Development opportunities:  training in our product, service, processes, and personal effectiveness programs.
• Modern environment with the highest retail standards and best technologies.
• Embracing a culture of diversity, equity, and inclusion.
• Innovations to establish a new era of sport in balance with nature.

YOUR ACTIVITIES

PURPOSE & IMPACT ON ORGANIZATION:

• The Brand Flagship Manager highly impacts our brand and consumer experience by supporting the Brand Flagship Senior Manager in managing a high-volume, strategically positioned store.  
• The role represents the adidas brand and product in the most impactful way. He/she supports the Senior Manager to lead the Team within a designated area of the Flagship Store to provide outstanding consumer experience while maintaining high operational and brand standards.
• The role supports the Senior Manager to work in close collaboration with both the Market and Global teams to support the implementation of the strategic direction of the Brand Flagship concept in the Market and across the globe.

DRIVING BRAND EXPERIENCE:

• Amplifies the Brand with every decision and every action
• Ensures event and VM execution at the highest standards
• Fuels the Brand passion within the team
• Supports and embodies that we are the Brand with retail skills
• Meeting or exceeding store sales and profit targets
• Supporting the management of all resources within the designated area to provide consumers with a leading shopping experience
• Driving the proper execution of established policies, procedures, initiatives, and directives

KEY ACCOUNTABILITIES:  

• Deliver exceptional consumer experience tailored to the Brand Flagship by ensuring outstanding execution of global brand and retail operational standards
• Foster a positive culture in the store and supports the Senior Manager to enable the team to create a consumer-centered, authentic, active culture in the store
• Understand the concept and strategic importance of the Brand Flagship store and think broadly when supporting the direction of the store team and creating brand advocacy
• Provide regular input to the Senior Manager to allow for feedback to different departments and global teams to achieve the Brand’s Flagship ambition
• Support and coach associates within the designated area to drive sales and meet key performance indicators
• Support the Store Management Team to hire, develop and build high performing employees
• Support the Senior Manager to foster a collaborative working relationship with both the global and the Market Retail teams
• Provide constructive feedback to the Senior Manager and wider Retail team on the success and feasibility of current and new programs, other initiatives, and specific store needs
• Communicate and provide visibility on product needs/other operational needs and opportunities to the Senior Manager for the designated area
• Act as Brand ambassador and partner within the local community to promote brand and store awareness
• Ensure consistent implementation of all global programs, initiatives, and strategies within the Brand Flagship store
• Support Senior Manager with leveraging global and local tools to lead the performance management, succession, recruiting, hiring, and development activities, resulting in high employee engagement
• Promote a high-performance culture in the Brand Flagship by supporting the clear expectations set, holding employees accountable, creating an effective and efficient work environment, and supporting goals that focus the team on key drivers that impact the success
• Support training and execution in store in all designated areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with Regional Trainer to ensure all employees are trained in Retail Standards
• Support the timely completion of all record-keeping associated with applicants, new hires, payroll, performance appraisals, counseling, disciplinary actions, and terminations

DRIVING STORE PROFITABILITY:

• Meeting or exceeding store sales and profit targets
• Supporting the management of all resources within the designated area to provide consumers with a leading shopping experience
• Driving the proper execution of established policies, procedures, initiatives, and directives

WE APPRECIATE IN OUR EMPLOYEES

• Strong ability to understand and use financial data to make decisions and influence outcomes
• Ability to use critical thinking and creative ways to solve problems
• Ability to respond effectively to sensitive inquiries or complaints
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
• Strong leadership, interpersonal and communication skills
• Strong ability to collaborate and influence across different levels and departments
• Comfortable with working in a matrix organization
• Thrives under ambiguity; open to change and act as an advocate for the ‘new’
• Open to feedback; able to keep composure in stressful situations
• Passion for adidas brand and for sport
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

#WePowerPossbile