Front of House Manager

Full Job Description

Are you looking for your next front of house opportunity??

As a member of the College’s reception team you will help to provide reception and administrative services for the college and provide exceptional customer services to all that visit.

You will be well organised, have good people skills and be a competent administrator with high personal and presentation standards.

You will take initiative and participate fully in the smooth running of the college reception.

You will be helpful and friendly, have a “can do” attitude and understand the need for general and flexible support across this important team.

Key Responsibilities

• Provide reception and front of house requirements for students, visitors and other guests including accommodation, meeting room and dining bookings; meeting, greeting and assisting guests and visitors
• Recording bookings on the colleges room booking system
• Looking after College key systems
• Helping to prepare and maintain visitor documentation
• Keeping records of meals and other sales, collecting money for room bookings, meals and other sales and carrying out Petty Cash transactions
• Providing general reception duties and dealing with telephone enquiries.
• Looking after car parking
• Organising refreshments for guests and meetings as reasonably requested
• Provide a range of administrative services for department
• Provide general assistance to the Manager, Accommodation and Operations and carry out other tasks required