Frontline Assistant

Job Details

permanent
Preston, North West, United Kingdom
Lancashire County Council
06.12.2023
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Full Job Description

| Salary £23,114 - £23,893 Per annum | Part time | Permanent | 520 annualised hours  | Preston |  

International Sponsorship  – this role is not  open to international sponsorship 

Are you:

  • customer focused 
  • passionate about working with people
  • confident in using digital resources

If so, we have an ideal opportunity for you!

As a front line assistant with the Registration Service you will support the Registration Officers to ensure a high quality service, deal with queries from customers, assist customers to access online information, book appointments, deal with post and answer emails, liaise with the coroner's office.  Assist the manager to deal with premises related issues.

You will 

  •  Have the ability to use own initiative
  • Have excellent communication and digital skills, 
  • Be able to work with a range of partners, 
  • Be able to deliver a customer focused service

This is a permanent post based at Preston Registration Service.  The hours are 520 annualised hours to be utilised via the manager 'as and when' required.

Details about the registration service can be found here Births, marriages, civil partnerships and deaths - Lancashire County Council

If you would like an informal discussion or any further information please contact James Smythe on 01772 532394

If you're already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion . You can do this by logging into Oracle Fusion and then going to Me - Current Jobs.

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification