General Manager UK/IRL

Full Job Description

General Manager UK/IRL

ABOUT TCR UK

At TCR UK, we proudly stand as market leaders in Ground Support Equipment (GSE) solutions. With an extensive network of 12 workshops spanning the United Kingdom and Ireland, a robust revenue stream of approximately 40 million euros, and a dedicated team of over 250 experts, our commitment to excellence has propelled us to the forefront of the GSE industry.

OUR COMPANY

TCR Group is the leading provider of integrated solutions for GSE (Ground Support Equipment) in aviation. Our offerings encompass GSE rental, leasing, and maintenance. Headquartered near Brussels, with approximately 1500 employees, our operational footprint spans over 200 airports, cementing our global presence across Europe, US, Asia Pacific, and the Middle East.

THE OPPORTUNITY

As the General Manager for TCR UK, you'll spearhead commercial development, optimize operations, and create a winning team culture. Your mission: ensure business success and enhance customer satisfaction. Your impact will be measured by financial results, employee engagement, and customer experience. If you're ready for a multifaceted leadership role, this is your opportunity to shine.

• Strategic Leadership : Forge the path for UK operations, spearheading business development projects, take initiatives that protect our margin and identifying growth opportunities

• Talent Development : Shape an organizational structure and culture aligned with our ambitious growth, championing recruitment, development, and retention of top-tier talent, fostering a growth-oriented environment.

• Operational Excellence : Collaborate with the Operations Directors to ensure the availability of well-maintained GSE, prioritizing safety, efficiency, and customer satisfaction.

• Financial Acumen : Assume full profit and loss responsibility, leveraging your financial expertise to ensure informed decision-making and drive ongoing market growth.

• Customer-Centric Approach : Centralize your role around cultivating robust customer relationships, guaranteeing seamless operations, prompt issue resolution, and elevating overall customer satisfaction.

• Process Governance : Lead by example, ensuring compliance with local regulations and company policies, fostering a culture of integrity and excellence through streamlined processes.

THE IDEAL CANDIDATE

• Industry Expertise: A proven track record in the B2B service industry is vital. Ideally, you possess a robust understanding of the aviation sector and business development within this domain is a significant advantage. Alternatively, expertise in leasing or renting rolling equipment is valuable.

• You are a strategic thinker with a proven track record of shaping organizational direction and driving growth in through optimized operations and processes.

• Financial Proficiency: Your strong grasp of financial management and ability to navigate profit and loss responsibilities make you a key driver of financial success. Ideally your skill set extends to constructing and comprehending financial models, encompassing cash flow, IRR, NPV, valuations, and more. Calculating complex service contracts is a skill you bring to the table.

• Your customer-centric approach and commitment to delivering exceptional value position you as a trusted partner in customer relationships.

• Your experience in optimizing operations, governance, and controls ensures the highest level of operational excellence.

• You are an experienced people manager with proven ability to lead bigger teams. Your leadership style is geared towards attracting, developing, and empowering top talent, fostering a culture of continuous improvement and innovation.

• You excel in cross-functional collaboration, leveraging your interpersonal skills to drive alignment and unity across key teams.

Join us in driving operational excellence and growth as the General Manager based out of Heathrow, and become a cornerstone in our journey towards operational excellence and growth.