Hands on IT Support Manager
Job Details
Full Job Description
We are looking to recruit an experienced hands on support manager
who can provide 2nd line and ideally 3rd line support and who enjoys
working in an environment in which they will have a broad
responsibility and will have the opportunity to improve process and
recommend technology improvements. The role will be a combination of
BAU Support and project work.
To be a success in this role
will have a broad technical skill base and be able to provide hands on
2nd line and 3rd line support in an SME environment. You will have a
good knowledge of Windows / Azure, Active Directory, Exchange and
M365. A working knowledge of networking with the ability to
troubleshoot Switches, Routers and Firewalls would be an advantage.
You will also play a key role in identifying and implementing and
supporting approriate software to support the business. The key to
this role is being a good problem solver who is passionate about
delivering an excellent service.
This is an opportunity to
join an organisation who have a track record of investing in the
development of their people. It is an opportunity where you will make
a real difference.We are looking to recruit an experienced hands on
support manager who can provide 2nd line / 3rd line support and who
enjoys working in an environment in which they will have a broad
responsibility and will have the opportunity to improve process and
recommend technology improvements. The role will be a combination of
BAU Support and project work.
To be a success in this role
will have a broad technical skill base and be able to provide hands on
2nd and 3rd line support in an SME environment. You will have a good
knowledge of Windows / Azure, Active Directory, Exchange and M365. A
working knowledge of networking with the ability to troubleshoot
Switches, Routers and Firewalls would be an advantage. You will also
play a key role in identifying and implementing and supporting
approriate software to support the business. The key to this role is
being a good problem solver who is passionate about delivering an
excellent service.
This is an opportunity to join an
organisation who have a track record of investing in the development
of their people. It is an opportunity where you will make a real
difference.
Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.