Hard Services Operations Manager

Full Job Description

Hard Services Operations Manager - FM Service Provider - Healthcare Contract - Essex - Up to 55,000

Are you a M&E Managerlooking for a new challenge?
Do you have healthcare experience?
Do you want to work in Essex?
If the answer is yes, then read on......

Exciting opportunity to work for a leading FM Service Provider situated in Essex. CBW are currently recruiting for a Hard Services Operations Manager to be based on a static healthcare contract in Essex. The successful candidate will be M&E qualified with a proven track record in commercial building maintenance ideally withina healthcare/PFI contract.

Hours of work

Monday to Friday - 08:00am to 17:00pm


Key duties & Responsibilities

• Reporting to the Senior Operations Manager
• To be responsible for all staff, budgets and performance of FM services to ensure day to day contract requirements are fully met
• To ensure and champion a safe working environment
• To manage the team including recruitment, development, appraisal, absence, discipline, etc.
• To exercise financial and commercial controls in the management of expenditure and income within budget
• To develop and maintain collaborative relationships with our clients to ensure client satisfaction
• To ensure operational delivery is high quality and compliant with statutory and contractual obligations
• To meet all key performance and management indicators
• To add value, increase productivity and identify and implement cost efficiencies

Requirements

• Will come from a Hard FM background with an Engineering qualification to ONC / HNC in a relevant discipline
• Previous experience working in a healthcare PFI environment is highly desirable
• Strong track record of working effectively in a customer-focused environment and experience in the development of new business opportunities across the FM sector
• Must have experience of managing staff within facilities management and excellent communication, leadership and motivational skills
• Will have an understanding of statutory compliance and contract deliverables
• Will have experience of managing multi-functional teams
• Desirable to have strong financial acumen and budget experience