Head of Compliance Advice

Department

Risk and Compliance

Type

Permanent, full time

We are looking for a Head of Compliance Advice to manage our Compliance Advice teams across Chatham, Wolverhampton, Bangalore and Hyderabad. This is an established, yet evolving team that provide objective advice, guidance, and challenge to our first line of defence and ensure compliance and conduct related risks are effectively identified and mitigated.

The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.

Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment.  Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work.  This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. 

The key purpose of this role is to ensure the second line of defence Compliance Advice team provide practical, clear and balanced advice, guidance and challenge on how to effectively implement, meet and adhere to FCA-driven conduct regulatory requirements; provide oversight and challenge to key regulatory projects, business change initiatives and functional Risk and Control Self Assessments to ensure conduct related risks are effectively identified and mitigated.

Your responsibilities will include:

• Provide direction and leadership to the Compliance Advice team to ensure efficient and effective delivery of practical, clear and well-balanced compliance advice, guidance and challenge to the 1st line of defence.
• Provide effective oversight over regulatory and conduct risk related risks events and key functional Risk and Control Self Assessments.
• Represent the Compliance function on key business/regulatory projects and initiatives providing specialist technical conduct related interpretation, advice and challenge. Ensure the requisite assistance is provided for technical regulatory matters and wider FCA related conduct risk issues.
• Promote good outcomes for the organisation’s customers with a view to ensuring that the ‘customer journey’ is considered in day-to-day operations.
• Support the Group Head of Compliance and Conduct in ensuring the Group’s Conduct and Regulatory Risk Appetite Statements and associated key risk indicators remain fit for purpose.
• Act as an ambassador for the Group’s values driven behaviours, ensuring that you continually display the behaviours expected to a high standard; enhance the profile of Compliance Advice team within the Group by always acting in a professional manner, maintaining a no-surprises partnership culture, and maintaining objectivity and independence.

We offer a base salary dependent on experience of between £80,000 - £90,000 and a competitive benefits package including:

• Discretionary annual bonus opportunity of up to 25%
• 30 days annual leave plus bank holidays
• Contributory pension (8% employer 5% employee)
• Life Assurance (4x salary) plus Group Income Protection
• Access to Private Medical Insurance and Medical Cash Plan
• Maternity & Adoption Leave – Occupational Maternity/Adoption Pay provided at 100% of salary for the first 13 weeks and at 50% of salary for the next 13-week period.
• Paternity Leave – 4 weeks of paid leave to be taken within 8 weeks of childbirth.
• Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

We are looking for talented individuals who have the experience/knowledge and qualifications set out below:

• Experience working in a compliance advice role at a senior level in retail banking.
• Previous experience of leading and managing a Compliance Advice team
• Experience of Senior Stakeholder management, engaging with varying levels of stakeholder, including senior Executives
• Previous experience of implementing Consumer Duty
• Experience of regulatory/legislative requirements for originating/servicing mortgages and savings products

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.

If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally.  We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. 

Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5.  Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.