Head of Operational Resilience and Third Party Risk Management

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes.  It’s up to us in L&G Group functions  – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives, and contributing to the success of the business every day.

We are recruiting a Head of Operational Resilience and Third Party Risk Management to join our growing team in London.

This role comes with a competitive basic salary, a 12% car allowance, bonus, excellent pension, and a range of other flexible benefits.

We are seeking someone with a strong Operational Risk background (from either 1st or 2nd line) who also has a good understanding of Procurement and Third Party risk.

Experience in IT risk and resilience would also be highly valuable, as cyber risk plays a significant role when considering Operational Resilience.

Although this is a Head of role, we are looking for individuals who are happy to be hands-on and involved in the work of the wider team.

What you’ll be doing:

• Provide oversight to the operational resilience program, attend committee meetings, identify and rectify any gaps, and ensure L&G meets all its regulatory requirements.
• Lead an annual review, challenge, and oversight program related to the Group’s resilience capabilities.
• Partner with Third Party Risk Management teams to ensure the quality of their work aligns with company and regulatory standards.
• Engage with key stakeholders in procurement and provide risk oversight to their practices.

What we’re looking for:

• A risk management or auditing/internal auditing qualification.
• Strong understanding of operational resilience, procurement, and Third Party Supplier risk management.
• Solid grasp of control design in IT and digital systems.
• Experience in incident management, crisis, and recovery during significant events and major operational outages.
• Development and testing of large-scale business recovery plans.
• Excellent stakeholder management skills and the ability to build long-term relationships.

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.