Helpdesk Administrator

Full Job Description

Multi Trades Recruitment are seeking to recruit Administration staff for a Facilities Management company working in Stoke (ST4).

Job Details:

• 8am-6pm. (Shift times vary between these hours).
• Monday - Friday.
• 11.44p/h.
• Weekly pay.
• All training provided.
• Immediate start available.
• Candidate would require a DBS check.

About The Job:

• The role will require you to organize and manage the ongoing distribution of all facilities management work, from customer enquiry to job completion across the estate.
• Overseeing a variety of jobs & maintenance engineers to ensure the KPIs & SLAs of the contract are met.
• Planning workers schedules.
• Raise POs.
• Escalate complaints.
• Follow up on jobs & ensure sign off of completed works.
• Working from home available. (once training complete)
• Unlimited overtime available. (1.5x rate weekdays & Saturdays, 2x Sundays)

About You:

• Facilities Management experience. (preferred)
• Strong IT experience.
• Strong communicator.
• Highly organized.
• Proactive.
• Able to fit in & work part of a team.
• Speak, understand and write in clear & fluent English.

If you feel this role is for you, please apply with an up to date CV for a call back.