Hire Manager

Full Job Description

What’s on offer:

• Competitive salary
• Hours: Monday -Friday 8am -5pm (1hour break)
• 25 days holiday + bank holidays
• Pension scheme
• Yearly profit-based bonus

A fantastic opportunity has arisen for a Hire Manager to join a well-established company in the Stourbridge area. This role will consist of managing the hire business in terms of its operational and commercial activities. To build working relationships with Key Accounts and Key Suppliers while proactively seeking new business opportunities.

Key responsibilities

• Management of internal Hire Team and Workshop staff.
• Develop relationships with Key Account contacts by phone, email and/or visit.
• Identify and investigate business development opportunities for new accounts / markets.
• Assist GM in delivering key objectives of the Business Plan.
• Ensure the Hire Team are following up quotations and reporting on any high value or lost orders.
• Ensure effective hire fleet management.
• Ensure damage or loss processes are adhered to.
• Provide capital investment opportunities to add / replace hire assets.
• Gather information on competitor pricing and supply recommendations for hire rate review.
• Continuous review of internal processes and staff utilisation to identify and report on improvements.
• Gathering and sharing of customer and market information.
• Recommendations and involvement in recruitment.
• Support of branch hire network regarding business opportunities, assets and logistics.
• Liaise with external sales team regarding planned sales visits and follow up reports. Deputise for team members when applicable.
• Advise any repairs / renewals for work plant.
• Ensure company advertised opening hours are covered.
• Report on any site issues including building and perimeter.
• Keep senior management informed of any relevant information including but not limited to large / interesting enquiries / orders, staff issues, site issues or capex requirements.