Housing Options Officer

Full Job Description

Housing Options Officer - Mid Devon
Rate: £23.32 p/h Umbrella
Duration: 5 months initially
Hours: 37 a week
They can offer flexible hybrid and remote working.
KEY CORPORATE ACCOUNTABILITIES:
 
1.To provide a professional housing advice, housing waiting list, and homelessness service to those in need of affordable housing as per the Housing Act and Homelessness legislation.
 
KEY SERVICES ACCOUNTABILITIES:
 
1.To provide a high level of service delivery taking account of Council's policies and procedures and to promote a culture of customer focus.
 
2.To contribute to service development in co-operation with other colleagues and the Housing Options Manager.
 
3.To maintain Devon Home Choice policy and procedures within a defined area of Mid Devon.
 
4.To attend home visit and other venues as appropriate to provide a housing advice service to members of the public.
 
5.To maintain an up-to-date knowledge and awareness of legislation and case law relating to the duties of the post holder.
 
6.To interview and assist those persons who believe themselves to be homeless or threatened with homelessness giving advice on their housing options.
 
7.To interview and assist those persons requiring housing advice, giving advice on their housing options as required under the Housing Act.
 
8.To help prevent homelessness by directing applicants to the appropriate advice and assistance.
 
9.To make formal decisions on homeless applications.
 
10.To make formal decisions on Devon Home Choice applicants.
 
11.To ensure that Bed and Breakfast accommodation, short life and other temporary accommodation is available to meet the needs of those who are homeless.
 
12.To allocate temporary accommodation in accordance with the Housing Act legislation.
 
13.To maintain regular contact with Housing Associations and other providers of affordable housing and assist them with the Devon Home Choice management of vacancies as appropriate.
 
14.To support the Housing Options Manager in project work, as appropriate; this may include working on research to inform the Housing enabling role. .
 
15.To undertake visits, as required, to determine housing needs and prepare housing plans
 
16.To prepare homelessness and lettings statistics.
 
17.To serve Notices upon applicants in temporary accommodation.
 
18.To attend court as and when required
 
19.To deal with routine correspondence and telephone enquiries relating to the activities.
 
20.To undertake all relevant training required.
 
21.To deputise for the Housing Options Manager as appropriate.
 
22.To undertake other duties commensurate with the grade of the post.
 
If you are interested please send a CV to (url removed) at your earliest convenience or call me on (phone number removed)