Human Resources Business Partner

Full Job Description

The HR Business Partner is a senior member of the HR team and #2 to the Head of People. The role works in partnership across our functional teams to provide specialist coaching, support and influence that will enable the HR team and key stakeholders to effectively deliver the HR agenda and strategic aims of the business.

This role provides best in class, legally compliant and commercially focused HR solutions that support and push the business to achieve more and works in partnership with senior leaders, direct line managers and employees across the business. This role is responsible for the direct line management of the People & Culture Coordinator and the HR Advisor and is responsible for their ongoing development and APR’s. Further responsibilities include support for the business units in the delivery of the company strategy, including cascaded team strategies, the delivery of all employee lifecycle processes including, onboarding, development, performance, employee engagement, employee relations, wellbeing, reward and benefits, and adherence to all company policies and procedures.

You will develop and maintain trusted working relationships across the business with all internal stakeholders, managing the day-to-day HR and cyclical activity and acting as a key point of contact.

As HR Business Partner , you will offer a full range of support and advice to the business, driving forward the HR agenda through close collaboration, equipping business managers and leaders with appropriate tools and knowledge to effectively manage their business units. You will bring commercially focused HR insight and identify risks and barriers to the business achieving its objectives, proactively offering a best in class range of solutions that is ever mindful of economies of scale and cost saving initiatives.

Job Responsibilities

• Provide support to internal stakeholders through sound initiatives to support the delivery of key performance indicators and the HR strategy
• Advise, support, coach and influence all internal stakeholders in all aspects of HR, cultural and organisation change, organization design, HR cyclical processes and business improvement initiatives, in order to improve business efficiency and engagement at an early stage with HR
• Be the eyes and ears for the Head of People, reporting any issues early on in order to enable swift intervention
• Management of the annual salary review and annual performance reviews
• Provide transformational advice and transactional support on change management initiatives, departmental restructures, role design change, redundancy processes, as necessary.
• Work in partnership with business stakeholders to manage employee relations issues and develop employee engagement and advocacy; consistently building management responsibility and capability through partnership with the new L&D Lead.
• Support line managers and leaders with practical solutions relating to staff absenteeism. performance and conduct, disciplinary and grievance procedure where appropriate, working to reduce absenteeism and associated costs.
• Understand when appropriate to support the business with short, medium- and longer-term resourcing issues and help define and challenge on new roles and replacement strategies
• Assist in the development, implementation and execution of reward strategies and work in partnership with the Head of People and senior leadership teams to deliver local reward and recognition initiatives
• Develop and implement a talent management strategy, working with the teams, supporting managers with recruitment, development and training of individual employees
• Work across the HR function to develop the HR service, assist in implementing strategic pathways and identify gaps in existing HR policies, contributing to the development of new policies and procedures that enable us to work smarter, not harder
• Support the development of best practice within the HR function, designing and supporting HR efficient processes that enable stakeholders to work easily with HR and to provide a quality service to all internal stakeholders
• Initiate and support specific projects, procedures and guidelines to help align HR with the strategic commercial goals.
• Management of annual processes and renewal of employee benefits with support from the Head of People

Candidate Requirements:

Key Skills

• Ability to maintain absolute confidentiality at all times
• Able to communicate effectively in writing and verbally at all levels
• A ‘will achieve’ attitude
• Ability to calmly hold the company line when required in order to deliver a consistent approach to policies and procedures
• Upskilling junior members of the team to develop capabilities
• Previous line management experience of at least 2 direct reports.
• Excellent Office 365 (Excel, Outlook and PowerPoint) skills
• Knows when to escalate matters to Head of People
• Previous experience of implementation of company strategies
• Able to demonstrate consistently sound judgement and commercial acumen
• Full CIPD qualification or equivalent relevant experience
• Transformational change management experience
• Demonstrable ER case management experience
• Proven HR generalist experience including excellent knowledge of UK employment law and best practice, international HR exposure desirable but not essential
• Commercial awareness coupled with the ability to identify and execute practical solutions to HR issues
• Confident in using a variety of systems, analysing and utilising data to make sound business decisions

Personal Attributes

• Must be a team player
• Excellent standard of grammar, written and verbal
• Able to create rapport across the business at all levels to build trust and credibility
• Be able to demonstrate drive for tangible results
• High level of emotional intelligence and able to communicate at all levels
• Able to manage multiple conflicting priorities at the same time
• Exceptional organisational skills together with strong attention to detail
• A proactive team player with excellent problem-solving skills
• Self-motivated - able to work under own initiative but with a collaborative approach