IT Asset Management Analyst

Full Job Description

IT Asset Management Analyst - 6-Month Fixed-Term Contract

Leeds - Hybrid working

Up to £30,000 (BOE)

Looking for a IT Asset Management Analyst to join a leading Litigation Law firm in Manchester.

About the role:

As the IT Asset Management Analyst, you will be within the ITAM team. You will be requesting quotes from vendors, receiving goods and updating purchase orders within Service Now, asset management and tasks repository, Hardware Asset Management and some residual Starters, Movers & Leavers tasks.

You will also participate in the implementation of procedures for tracking company IT hardware and software assets over their lifecycles.

What you will be doing:

-You will perform inventories and usage monitoring of all IT hardware, software assets and record all findings, changes, physical location into the Firm's ITSM toolkit (ServiceNow).

-You will request quotes for hardware and software, assessing pricing and seeking approvals to ensure orders are placed efficiently

-You will create and updating Purchase Orders, ensuring all good have been delivered to site.

-You will vendor Management and understanding key contracts that ITAM own.

-You will create transfer orders when IT kit is being sent site to site, ensuring delivery is checked and transfer order updated on SN.

-You will take ownership of incidents and requests through to completion, ensuring regular and informed updates are provided to the requestor

-You will be involved in asset life cycle ensuring all old kit is collected by preferred disposal companies, and Service Now is updated with all disposal certificate information.

-You will ensure the accurate processing of “Starters, Movers, Leavers” through the Firm's IT systems

-You will maintain the information within the Mobile phone portal for Vodafone, setting up new numbers and ensuring all leavers numbers are disconnected. Analysing the monthly report to ensure all data is correct.

What we are looking for:

-Knowledge and experience of administering Service Now, particularly the Asset Management Database.

-Good level of experience in IT asset management lifecycle processes

-Good level of experience in IT procurement, raising purchase orders and receiving stock

-Understand the ITIL framework, particularly around Asset Management, Request fulfilment / Configuration management

-Good understanding of desktop/laptop hardware

-Proactively identifies areas for improvement, shares lessons learned with colleagues and encourages others to do the same

-Customer focused with a passion and drive to deliver customer satisfaction and value to the business

To apply:

Apply using the link or by sharing your CV to