IT Infrastructure Manager - GBP 60000
Job Details
Full Job Description
Position: Infrastructure
Manager
Salary: 60,000 per
annum
Industry: Managed Services
Setup: Hybrid
Location :
West Midlands
Benefits: 5% on new business / car
allowance / salary benefits
Are you a highly skilled and experienced IT professional looking for a new challenge? We are seeking an exceptional Infrastructure Manager to join our dynamic team and lead our ICT Infrastructure function. As an Infrastructure Manager, you will play a vital role in managing our IT operations, ensuring the reliability, security, and performance of our infrastructure.
Responsibilities:
*
Manage the day-to-day operations of the ICT Infrastructure function,
overseeing server infrastructure, network management, cyber security,
connectivity, telephony, and data backups.
* Lead a team of
technical experts, providing guidance and support in their roles.
*
Collaborate with the Head of IT to implement the strategic direction
of the function, ensuring alignment with business objectives.
*
Develop and maintain architecture standards and procedures to support
the organization's IT infrastructure needs.
* Ensure the
availability of the IT service desk during business hours and handle
escalations.
* Act as a key point of contact for IT-related
queries, providing prompt and effective resolutions.
* Plan and
oversee IT operations, production support, systems administration, and
network operations.
* Monitor and optimize system performance and
SLAs, making recommendations for enhancements.
* Manage
relationships with key IT product and service providers.
* Drive
continuous improvement initiatives, identifying opportunities to
enhance infrastructure costs, performance, and end-user
satisfaction.
* Stay updated on industry trends and assess their
impact on enterprise infrastructure needs.
* Participate in the
development of IT strategy planning activities.
* Collaborate with
operational managers to define infrastructure support initiatives and
solutions.
* Ensure compliance with regulatory requirements and
information security guidelines.
Requirements:
Minimum 5 years of IT experience, including leadership roles in IT infrastructure operations, project delivery, and systems lifecycle management.
Strong technical
expertise in the following areas:
* Network design and
administration
* Data center operations
* Database
administration
* Systems programming and administration
*
Microsoft back-end stack (AD/GPO, DNS, DHCP, SQL, SharePoint)
*
Microsoft operating systems (Windows 10, Server (Apply online
only))
* Office 365 (Azure AD, Exchange, Teams, SharePoint,
OneDrive)
* Azure (VMs, security, networking, identity)
*
Virtualization (VMware & Hyper-V)
* Storage solutions (Dell
Compellent, QNAP, Brocade, Fibre-Channel, iSCSI)
* Network
infrastructure (Cisco, FortiNet, PFSense, Ubiquiti, WAN architecture,
SD-WAN)
* Telephony (Broadsoft)
* Monitoring tools (PRTG,
SNMP)
* Firewall configuration and management
* Backup and
recovery solutions (VEEAM, Zerto)
Experience
* Proven team leadership and people development skills.
*
Understanding of ITIL practices and ability to apply them
effectively.
* Excellent analytical and problem-solving
skills.
* Ability to lead internal and external projects from
inception to completion.
* Exceptional communication skills, both
oral and written.
* Bachelor's degree in Computer Science,
Information Systems, Project Management, or a related field
(desirable).
* Relevant technical certifications, such as
Microsoft, Azure, VMware, and Cisco (preferred).
Join our team and be part of a dynamic organization at the forefront of technology! We offer competitive compensation and benefits, along with ample opportunities for professional growth and development.
To apply for this exciting opportunity, please submit your CV and a cover letter outlining your qualifications and experience. We look forward to receiving your application!
Note: This job description is not exhaustive, and you may be required to carry out additional duties as requested by your line manager.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.