IT Service Manager

Full Job Description

IT Service Manager

This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and support in all areas. It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary.

Duties and responsibilities:

• Manage the key strategic relationships of the IT support service.
• Ensure compliance with IT systems regulations
• Keep up to date with changes in technology
• Liaise closely with all levels of stakeholders to identify Strategic opportunities
• Manage, coach and develop a team of 30 IT support technicians.

Required Skills and Experience

• ITIL qualified would be desirable
• Previous experience of managing an IT support team
• Analytical

Benefits
This 3-month contract offers an opportunity to work in a rewarding environment working closely with experience and dedicated individuals.