IT Solution Specialist (Supply Chain)
Job Details
Full Job Description
Title: IT Solution Specialist
Location: Dunstable, UK
Summary:
Polar Speed is a business unit of Marken and both are a wholly
owned subsidiaries of UPS Inc; Polar Speed is the UK's premier and
fastest growing Healthcare Supply Chain and Clinical Homecare Services
company. Utilizing a national multi-temperature, GDP compliant
distribution network to ensure medicines, diagnostic and other medical
products reach patients where they need them on time and in prime
condition. Deliveries are undertaken to thousands of hospitals, GP
surgeries, retail pharmacies, patients at home, veterinarians,
opticians, dentists and other locations on a daily
basis.
Additional services include temperature controlled
warehousing, order to cash fulfilment, specialist home delivery
services, managed homecare services including dispensing, phlebotomy,
nursing and dietetic support activities.
Job Purpose:
Join our team as an IT Solution
Specialist and embark on an exciting journey where innovation meets
expertise. In this role, you'll be the architect of change,
transforming ideas into tangible IT solutions that propel our business
forward. Your mission is to design, implement, and support
cutting-edge solutions that redefine the way we operate. From
brainstorming boardroom breakthroughs to executing logistics
solutions, you'll be at the forefront of our Supply Chain domain,
revolutionizing the way we analyze processes and optimize
operations.
Collaboration is key in our dynamic environment.
You'll work hand-in-hand with cross-functional teams, diving deep into
their technology needs and emerging with innovative solutions that
exceed expectations. Join us as we pioneer new technologies, primarily
centered around Microsoft technologies, and set new standards of
excellence in IT solutions.
In this role you will analyze business processes related to supply chain and logistics management.
Main Duties and Responsibilities:
• Clearly and
logically able to architect well-structured supply chain
solutions/framework from start to finish to solve business problems
with confidence.
• Work closely with technical teams, including
developers and administrators, to translate functional requirements
into technical solutions.
• Configure applications to meet
specific business needs.
• Customize the system independently
and consistently with the requirements expressed by the Clients.
•
Work collaboratively with cross-functional and international teams to
integrate the applications with existing systems and processes.
•
Create and maintain documentation for configurations, processes, and
user guides.
• Collaborate with testing teams to define test
scenarios and validate that configured solutions meet the specified
requirements.
• Conduct training sessions and workshops to
educate users on applications and promote adoption across the
organization.
• Provide technical support and troubleshooting
for the applications, ensuring system stability and performance.
•
Stay updated on the latest trends and advancements in Microsoft
technologies, recommending and implementing improvements to enhance
productivity and efficiency.
• Can lead conversations with the
ability to whiteboard and/or demonstrate solutions to business
problems on the fly.
• Able to think holistically about project
goals to design a working bespoke solution.
Requirements:
- Proven experience in designing and implementing IT solutions, including customization and configuration.
- Good understanding of supply chain processes.
- Bachelor’s degree in business administration, computer science, information technology, or related field.
- Ability and desire to work in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Flexible within business hours and ability to work under pressure.
- Logical thinking and detailed
problem-solving ability.
Excellent organizational skills with the ability to work independently and manage multiple projects simultaneously. - 2+ years experience implementing ERP, CRM, WMS, TMS systems
- Familiarity with healthcare and logistics
industry-specific regulations and compliance requirements.
Desired qualifications: - Preferable experience with Microsoft Dynamics 365 Supply Chain Management, Microsoft Dynamics 365 CRM, SharePoint, Power Platform, and other related Microsoft technologies.
- Preferable knowledge of test management, non-functional testing and automated testing.
- Experience with cloud technologies is a plus.
- Relevant Microsoft certifications (e.g., Microsoft Certified: MB-300: Microsoft Dynamics 365, Finance and Operations Core, MB-310: Microsoft Dynamics 365 Supply Chain Management, Dynamics 365, Microsoft Certified: Power Platform, etc.) is a plus.
- Eager to learn and build skills.
- Ability to understand/dissect organizational culture and tailor communication and processes to successfully navigate the same.
- Strong Time Management, Organization, Execution, Written, Verbal and Communication Skills
- Experience with Agile and Scrum methodologies.
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.
Moving Our World Forward by Delivering What Matters.