IT Support Administrator

Full Job Description

IT SUPPORT ADMINISTRATOR

Job Title: IT Support Administrator

Location: Southend-on-Sea

Salary: Negotiable

Are you looking for an IT Support role within a dynamic team for our client who are a highly successful healthcare company. You will be offering support alongside a UK based team.

Summary:

* 1st & 2nd line IT support alongside a UK based team

* Desk setups, machine replacements, moves and changes

* Raising IT support tickets and ticket assignments

* Remote site support using industry standard tools

* Home worker remote support

* Local site support - Southend-on-Sea

* Travel to remote sites when required

Responsibilities Include:

* Support all users alongside the UK IT Team and MSP's

* Southend site local IT support

* Help maintain core system uptimes

* Company asset administration

* IT system and asset reports

* Respond to support calls within current SLA's

* Carry out IT project work as assigned

* Work within the company vision and values

Knowledge & Experience:

* Organisational skills

* Attention to details

* Excellent communication, verbal, written and presentation

* Self-motivated

* Ability to multitask

* Communicate with users at all levels

* Work well as part of a dynamic team

* 1st/2nd line support of current Windows environments

* Hosted Telephone Systems

* MS SQL

* Office 365 administration

Please contact either Kate or Lindsay on (phone number removed) to discuss this role further