IT Support Engineer
Job Details
Full Job Description
IT Support Engineer (2nd Line Support)
Falmouth
Circa
£32,000 (Flexible DOE) + 25 days Holiday + Bank Holidays + Company
Pension (5% Employee, 4% Employer) & Life Assurance + Training and
Development + Health Shield + Life Assurance
40 Hours per Week Monday to Friday 07:30 to
16:00
IT Support Engineer required for an industry
leading engineering and repair company based in Falmouth. This is an
exciting opportunity for someone passionate about IT looking for a
role where they can grow and develop their knowledge and skills,
whilst playing an integral role in ongoing projects which will make a
significant impact within the company.
Experience working
within an IT team / support role is essential for this position.
Candidates from any industry background are welcome to apply, but you
will need experience working with corporate systems with a solid
understanding of networking, end user devices and services.
The
successful candidate will work closely with the company’s IT Manager
and will act as the point of contract for troubleshooting hardware and
software issues for desktops, laptop, printers, and mobile phones. You
will look for ways to continuously improve the user experience,
network performance, and will be involved in ongoing and upcoming
projects.
The IT Support Engineer Role:
· Provide effective, front-line IT support
·
Carry out on-site repairs to hardware and log fault calls to
maintenance suppliers
· Check and update systems to maintain
stability and security
· Assist in the onboarding and
offboarding of employees, including setting up accounts and tracking
the inventory of IT equipment
· Work with the IT Manager and
wider team on ongoing projects – this will range from simple network
expansion to complex datacentre integration work
The IT
Support Engineer Candidate:
· Experience in an IT
Team / support role
· Solid understanding of networking, end
user devices, and services.
· Knowledge of Microsoft Office
Suite