IT Support Engineer

Full Job Description

Red Recruitment is recruiting an IT Support Engineer with previous industry experience to join a Gloucester-based team. This role is dynamic in nature, covering all aspects of modern IT support and a great opportunity to join a hard-working team and further your engineering skills. The salary for this position is 30,000 - 34,000 per annum (depending on experience).

A full UK's driving licence is required due to the nature of the role.

Benefits and Package for an IT Support Engineer:

• Salary: 30,000 - 34,000 per annum (depending on experience)
• Location: Stonehouse, Gloucestershire
• Hours: Monday - Friday, 8.30am - 5.00pm
• Contract Type: Permanent (37.5 hours per week)
• Free parking
• 20 days holiday plus bank holidays

Key Responsibilities of an IT Support Engineer:

• Providing helpdesk support (the company is a VAR for SMB's)
• Assisting clients with the migration of on-premises, to modern cloud-based systems
• Communicating with clients via telephone, video, email, and face-to-face visits in Gloucester and the surrounding areas
• Monitoring and managing remotely

Key Skills of an IT Support Engineer:

• Microsoft 365 Certified: Fundamentals is essential
• The ability to provide Microsoft 365 Systems Admin knowledge such as Share Point Admin Centre, Endpoint Admin Centre, Azure Active Directory and Endpoint
• Migration and Implementation support is essential
• A good working knowledge of modern window-based operating systems and networking is essential
• The ability to install Windows 11 OS and Windows Server OS and provide support is essential
• Understanding of IPv4 networking
• Knowledge of GDPR
• At least 4 years of industry experience
• Full UK driver's licence is required

If you have the required qualifications and are interested in this position, please apply now!

Red Recruitment (Agency)