Implementation Consultant - OPERA

Job Details

permanent
United Kingdom
CLBPTS
19.03.2024
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Full Job Description

Oracle Hospitality delivers integrated technology solutions for hotel property management (Hotel PMS), casino and gaming, cruise, sales and events, and more. With guest expectations always evolving, hospitality operators need the right property management and point-of-sale systems to drive innovations to deliver exceptional guest experiences. Oracle's cloud-based PMS software and hotel POS solutions accelerate the process with the simplest integration of best-of-breed solutions, regardless of their origin. With Oracle Hospitality, our customers can elevate their hotel and food and beverage operations, and create guest moments that matter.

The EMEA Consulting team is looking for a passionate Implementation Consultant to deliver our portfolio of solutions into our hotel customers.

The Implementation Consultant’s primary purpose is to provide the delivery of our Oracle Hospitality OPERA technology suite to our customers. The Implementation Consultant provides guidance on implementation, configuration, training and go live practices. Working in conjunction with Sales & Presales representatives, Hotel Consulting Implementation Manager, Project Management team, and other team leaders. You will operate under minimal supervision and achieve results through strong subject matter expertise, leadership, collaboration and teamwork. The ability to communicate effectively internally and with our customers organization is a must.

The successful applicant will be responsible for the installation and configuration activities, manager and end-user training, customer live processes and post live assistance. These activities are performed either on premises or remotely.

The Implementation Consultant is a key team member for a successful project delivery and works very closely with the Project Manager to keep all project stakeholders informed of progress and challenges with the delivery activities on a regular basis through to successful project completion.

Part of this role is taking ownership of the completion and maintenance of all company paperwork in a timely, accurate and efficient manner in line with Oracle guidelines. We expect this person to attend any relevant training course which is set to improve knowledge and expertise on the Oracle Hospitality solutions.