In Store Manager - Victoria's Secret, Eldon Square

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. in this exciting concession based opportunity. The ideal candidate will spearhead these efforts with a customer-centric attitude.

Responsibilities

Support Team Success

Achieving business & personal objectives by ;

• Openness to feedback & coaching to support growth & development, as well as open to change to achieve business objectives
• Confident to take action & ask questions, as well as effectively communicate to your peers, VS Leaders & Next Team in your store.
• Self-motivated, engaged & keen to drive your own learning agenda when needed
• Maintain a safe, secure, tidy & clean environment for customers & teams
• Ensure company policies & procedures are adhered to; both VS & Next

Maximize Selling & Service

Driving results through ;

• Demonstrate selling & service expectations to support in achieving store sales goals
• Providing all customers with a best in class experience that’s personal to them & their needs
• Ability to understand top line sales & category results to take own actions to support store improvement
• Drives a primary focus on Bras as the Brand differentiator & develops Best At Bras mindset & behaviours
• Displays expert product knowledge & takes initiative to elevate personal & peer knowledge of product categories
• Support Leadership in delivering VM expectations both day to day as well as floorset activity
• Understand top line Mystery Shop results & your part to play in improvement
• Displaying competitor awareness
• Ability to cover area’s such as processing of shipment as needed
• Maintains tidy stockroom as well as shop floor understock to brand standards, to enable efficient replenishment
• Reinforcing store strategy to reduce shrink

Qualifications

• 2+ years' store management experience preferable
• Customer centric with a positive attitude
• Experience in building relationships
• Passion for developing others