Income Recovery Officer
Job Details
Temporary
Langley Green, West Midlands, United Kingdom
JoRecruitment Limited
04.05.2024
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Full Job Description
JOB TITLE: Income Recovery OfficerJOB TYPE: Temp
PRIMARY INDUSTRY: Public Sector
ADDITIONAL INDUSTRIES: Accountimg/Finance/insurance and Social Care
PRECISE LOCATION: Oldbury
DISPLAY LOCATION: Oldbury
SALARY: £15.17 per hour
START DATE: ASAP
DURATION: 6-12 months
JOB DETAILS:
Working on behalf of a local authority, JO Recruitment are looking for Housing Disrepair Claims Manager on an ongoing basis. Based in Oldbury, full time 37 hours per week Monday to Friday paying £15.17 per hour PAYE; which is equivalent to £29,187 salary.
We are looking for Income Recovery Officers for an opportunity to join a highly efficient and professional service that places itself in a strong position to meet the challenges and demands of maximising income collection and sustaining tenancies at every opportunity.
Candidates would please be required to have a Social Housing background and additionally experience in Income Recovery/Income Management would be highly beneficial.
The Service is responsible for managing, monitoring and recovering arrears of rent and other housing related charges from current and former tenants. A key objective is to combine the effective recovery of arrears with the provision of a high-quality customer-focused advice, assistance and support service. You will be a key player in ensuring prompt and effective early action is taken to control and recover outstanding arrears to eviction stage and other associated debts.
• Literacy level 2 (or equivalent) and Numeracy Level 2 (or equivalent)
• A minimum of 2 years’ experience of working in a rent arrears recovery/income collection environment
• Excellent negotiation and communication skills
• Excellent customer service skills
• Ability to work with minimal supervision
• A performance-driven work ethos
• A desire to help customers to sustain their tenancies
• Highly organised and understand the importance of attention to detail
• A good working knowledge of arrears management procedures and processes
• Ability to use own initiative when supporting vulnerable customers and dealing with complex arrears cases
• A good working knowledge of Universal Credit
• Knowledge of Local Authority
Please let me know if you are interested in this position and earliest possible start date and forward updated CV for immediate consideration
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Income Recovery Officer
JoRecruitment Limited
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