Induction Facilitator - Sizewell C
Job Details
Full Job Description
Induction Facilitator
20 hours per week
The primary role of an Induction Facilitator is
to confidently present a company approved Presentation, covering
crucial Health and safety and environmental information to
Construction personnel, here at the Sizewell C project. As part of the
Induction process Facilitators will also carry out Drug
and
Alcohol testing on all Induction attendees, full training will
be given.
Induction Facilitators are Customer facing and are
responsible for a number of administrative duties relating to the day
to day running of the Induction Centre. Therefore, the successful
applicant will display proficiency in IT and administration, along
with an excellent Customer Service attitude and strong presentation
skills.
You will be joining a small but growing team based in
Leiston. You shall be working closely with the Induction Coordinator
and our client EDF energy to deliver and improve our Induction
Service.
Location: Sizewell C, Leiston, Suffolk
Pay: £13.00 per hour
Weekly Hours: 20 hours per week, standard office hours with some flexibility and possible future Saturday working
Remuneration package: Permanent Contract, 112 hours (20 days leave per year plus Bank Holidays), G4S National Pension Scheme,Dell, Vodafone and O2 discounts, Perks at Work (national reward and discount scheme), Aviva car, home and travel insurance discount, Health Saturday Fund (health cash plan for you and your family)
Key Responsibilities
■ Front end of the process and the Facility.
■ First and last point of contact providing a
fantastic first impression of the Sizewell C Project.
■ Efficiently and effectively administrating the
registration process in a timely manner.
■ May
conduct Drug & Alcohol Testing – full training provided.
■ Communicate the process and expectations for
the running of the day.
■ Coordinate and support
the Inductees throughout the day.
■ Efficiently
and effectively update and maintain data in the Workforce Information
Management System (WIMS).
■ Have an effective
working relationship with the Workforce System Lead to support the use
of the systems.
■ Effective use of the Workforce
Information Management system (WIMS) in updating Induction records and
other prerequisites for access as required. (Full training will
be provided.)
■ Flexible working arrangements
(this could include but not limited to, Job rotation and a requirement
for overtime as well as the possibility for Saturday working during
peak periods.)
■ Liaise with all key
stakeholders.
■ Maintain effective
communications with all stakeholders.
■ Maintain
customer focus and seek to resolve any conflicts harmoniously to
minimise potential disruption or delay to the day.
■ Maintain confidentiality of all personal
information.
■ Effectively processing and
booking Inductions on behalf of the client.
■
Maintain confidentiality of all information in line with the Data
Protection Act.
■ Key enabler of access to the
site and associated developments.
■ To be able
to deliver induction after training.
Skills and Competencies
■ Excellent customer service
skills.
■ IT skills are essential - must have prior experience in
MS office applications and preferably Salesforce or similar
product.
■ Strong administration background.
■ Good
organisational skills – Flexible, organised, methodical.
■ Ability
to work under pressure and manage a busy schedule.
■ Excellent
time management.
■ Ability to work independently and be
proactive.
■ Flexible approach with the ability to multi-task and
work on own initiative.
■ Discretion - Confidentiality when
dealing with personal information.
■ Team player
■ Confident
in presenting to customers.
Personal Qualities
■ Highest levels of integrity, respectfulness, and
professionalism required at all times.
■ Open, trusting and in the
spirit of mutual support, especially when dealing with conflicts of
interests.
■ An engaging and proactive ‘can do’ attitude where
successes and failures are shared.
■ Doing what we say we are
going to do and only committing to what can be done.
■ Listen and
communicate effectively.
■ Ability to plan ahead as far as
possible and share intelligence to prevent surprises.
Specific Occupational Requirements
- Able to produce a five year verifiable work history
Please ensure you attach a CV and Covering Letter to your application