Inside Service Sales Germany, Switzerland & Austria

Full Job Description

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Milton Keynes or Vienna, which will be a hybrid Inside Service Sales Specialist role.

Come join a fantastic global team and enhance Service Sales solutions across EMEA for different market segments for Germany, Switzerland and Austria

Your Responsibilities

• Sell service contracts and services offerings via email and telephone

• Generate contract quotes using SAP and deliver to the customer via email and negotiate either on the phone or email to generate the purchase order

• Tender Management in coordination with the Regional Service Manager, Service Sales Account Manager and involved sales teams

• Achieve team and individual quotas for Orders and Sales and other defined KPIs

• Provide contract renewal information to existing customers. Foster and maintain customer relationships to facilitate growth with channel partners

• Help customers without service contracts to understand the value of our service offerings and convert customers with warranty into service agreements

• Create new opportunities and follow up on open opportunities, both internally and externally. Close the sale by collection of a purchase order

• Work with field service engineers and field sales by means of lead management in the sale of contracts; create quotations and close sales leads provided by the field representatives

• Utilise the DBS tools for Standard Work and Daily Management (e.g. Forecasting, Funnel Management, Value Selling and others)

• Maintain medium and high revenue workflow and advanced opportunities funnel

• Keep up-to-date with knowledge of the industry, as well as the competitive posture of the company, and prepare activity and forecast reports as requested

• Proactively call existing and prospective new customers to grow the service contract and services offerings businesses 

Requirements

• German & English - Fluent (written and spoken) is mandatory. Speaking Dutch or French would also be beneficial.

• At least 3 years of sales experience in solution offerings within tele-sales

• Strong in time and self-management and achieving set targets

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and SFDC

Hybrid Job Posting Language:

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

GET MORE INSIGHT

Learn more about what we do and who we are by watching our company video “We Are Leica”:  

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Compensation:

• Attractive salary and pension package

• Hybrid working time 

• Bonus Incentive Compensation plan for Service Solution

Training & Development:

• Learn all about continuous improvement using Danaher Business System (DBS) tools and processes.

• Training - if you believe in continuous improvement like us, we offer employees a wide range of training opportunities (including virtual) in languages, technology and the Danaher Business System (DBS) Academy

• We support employees in their professional and personal development

• This position offers international development opportunities.

Team:

• Being a team player working cross functionally with Sales, Service, Tenders, Finance and Customer Care.

• A balance between support and autonomy to achieve your own goals in an international environment.

• A solid onboarding program including a one-month orientation phase.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit .

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.