Installation & Service Coordinator

Full Job Description

Join our client in the door industry in Leicester and be a pivotal part of their dedicated team!

Are you a detail-oriented, organised individual with excellent communication skills?  Do you have experience in a scheduling or coordinating role?  We're seeking an Installation & Service Coordinator to manage the customer installation and service processes.

Responsibilities:

• Coordinate installation schedules with clients and technicians.
• Oversee service requests and dispatch technicians efficiently.
• Ensure quality control and customer satisfaction in every project.
• Maintain accurate records and documentation.
• Manage the delivery paperwork, ensuring stock is available for all planned installations
• Liaise with customers throughout the process to ensure customer satisfaction

Requirements:

• Strong organisational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Prior experience in coordinating installations or services is an advantage.
• Familiarity with garage door systems is advantageous.

Benefits:

• £23-25k + performance-based incentives.
• Opportunities for growth and professional development.
• A busy, fun and supportive work environment.
• Health cashplan scheme.
• 23 holidays + bank holidays.
• Hours of work – Monday – Friday 8:30am – 5pm.
• Saturday 9am-1pm is covered on a 1 in 4 rota basis.
• Free parking.

Don't miss this chance to be a part of a leading company in the door industry. Click the link to apply now!

Join us in opening doors to quality service and customer satisfaction!