Internal Sales Administrator

Full Job Description

Internal Sales Administrator

Welshpool, Powys, SY21 8SL

Head Office (with occasional travel required & work from home as agreed)

Key responsibilities:

• Manage internal sales & Ecomm daily activity
• Support external sales functions and wider business units
• Support Morland BV internal business function

Oversee internal sales & Ecomm daily activity

• Make sure all internal activities are completed to the required standards, these include but not limited to:

• • • Manage online chat function
    • Answer Inbound phone calls
    • Process online orders
    • Distribute and complete email enquiries
    • Chase customer deliveries – dispatch & delivery update
    • Liaise with production on specific items
    • Book collection slots
    • Arrange samples to be sent

• Proactively working to increase sales conversion and customer retention

Support external sales functions and wider business units 

• Work with supply-chain to confirm and meet customer deliveries
• Responsible for initial inputting of all customers RMA’s on D365 system
• Work closely with external sales team to wider market and product knowledge
• Support external sales teams & customer base
• Assist sales team in keeping up to date with market and sector trends and analysis

Support Morland BV internal business function

• Process online orders
• Complete email enquiries
• Send orders to 3PL partner
• Liaise with 3PL partner to ensure we are meeting KPI’s

Hiredonline is an advertising consultancy. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.