Internal Sales Representative
Job Details
Full Job Description
Internal Sales Advisor (Telesales) sought by the furniture solutions division of a global polymer manufacturer with over 20,000 employees across 170 locations worldwide to join their team based in Irlam.
The Role:
Known formally within the business as Internal Sales Specialist, your duties will include:
- Taking inbound calls, both internal and external
- Manage some small accounts and make outbound calls to assess new business opportunities, before passing to the Sales Managers
- Receiving and processing orders
- Interacting with new and existing customers to ensure understanding and logging potential sales opportunities on the CRM database
- Updating CRM database to capture up to date market information, range portfolios and competitor activity
- Research and log potential new prospects on internal database utilising market information and relevant furniture industry sources
- Work closely with the Warehouse / Dispatch team to coordinate and track customer deliveries
- Qualification of customer data and potential spend to generate a focus list for onward sales
The successful Internal Sales Advisor will demonstrate the following:
- Excellent telephone manner and communication skills within a lively customer orientated sales office
- Experience a telesales / sales support or business development role, ideally within a B2B environment
- Computer literate with experience using Microsoft packages including Teams, experience using SAP would be advantageous
- Excellent organisation and time management skills
- Ability to work on own initiative, as well as part of a team within a busy customer-orientated sales office
- Knowledge of CRM systems is advantageous, although training will be given
Benefits:
- To £24,000 salary depending on experience
- Hybrid working after probation – 50% split over two weeks
- 32 days holiday including stats, rising to 33 after 2 years
- Access to benefits platform
- Pension scheme
- Health and wellbeing
- Training & development
- Holiday buy / sell scheme
- Onsite parking
- Cycle to Work Scheme
Internal Sales Advisor (Telesales)
Irlam, Greater Manchester
To £24,000 + excellent benefits
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