KYC Analyst (Irish Market)

Full Job Description

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo. 

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

We are looking for a KYC Analyst , specialising in the payments industry, that will play a critical role in ensuring compliance with regulatory requirements and mitigating risks associated with money laundering, fraud, and financial crime. 

Your primary responsibility will be to conduct thorough due diligence on new and existing customers, assess their risk profiles, and verify their identities and business activities. This position requires a deep understanding of the local regulations that govern us, as well as payment industry regulations, strong analytical skills, and the ability to effectively collaborate with internal stakeholders to ensure compliance standards are met. 

As we start our expansion into Europe, we are looking for someone as ambitious as we are to join our London based KYC team focusing on the Irish market . 

What you will do...

• Conduct comprehensive KYC checks on new and existing customers, ensuring adherence to regulatory guidelines, and internal policies

• Review customer documentation, including merchant applications, financial statements, legal agreements, and beneficial ownership information

• Evaluate the adequacy and accuracy of customer-provided information and perform risk assessments based on established criteria

• Investigate and resolve any red flags, inconsistencies, or suspicious activities identified during the customer due diligence process

• Collaborate closely with cross-functional teams, such as Underwriting, Compliance, Legal and Risk, to obtain additional information or clarify discrepancies

• Stay updated on evolving local and payment industry regulations, card scheme rules, and best practices to ensure compliance with applicable standards

• Maintain accurate and up-to-date records of customer due diligence activities, including audit trails, risk assessments, and supporting documentation

• Assist in the development and enhancement of KYC policies, procedures, and tools specific to the payments industry to improve efficiency and effectiveness

• Provide training and support to other team members on KYC processes, industry requirements, and emerging trends

• Report any potential cases of money laundering, fraud, or suspicious activities to the Financial Crime Compliance Team

What you will bring...

• Proven experience working in a KYC, AML, or compliance-related role within the payments industry or financial services sector

• Irish market experience

• Proficiency in using KYC software, inclusive of eKYC tools and screening systems

• Excellent analytical and investigative skills, with the ability to identify risks, analyse complex information, and make informed decisions

• Strong attention to detail and accuracy, with the ability to manage multiple tasks and prioritise workload effectively

• A team player with great people skills and a good sense of humour who can effectively and efficiently collaborate, building relationships with colleagues throughout the business, and with a pragmatic and commercial approach

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 
 

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. 
 

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at dojo.careers . Learn more about Life at Dojo on LinkedIn and Instagram .

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