Key Account Manager, Rare Liver Diseases - South

Full Job Description

Title:

Key Account Manager, Rare Liver Diseases - South

Company:

Ipsen Ltd

Job Description:

Ipsen is a dynamic and growing global specialty-driven biopharmaceutical company focused on innovation and specialty care, that is why we are on the lookout for a new Key Account Manager, Rare Liver Diseases – South

This exciting role is responsible for optimising patient outcomes for patients living with a rare liver disease. You will be the face of Ipsen in Rare Liver Diseases, as a single point of contact for HCPs and associated stakeholders. You will have intimate knowledge of the entire patient journey, focusing on delivering a personalised, high value customer experience, optimising the patient journey and improving outcomes for patients with a rare liver disease. The successful candidate for this role is collaborative, agile, solution focussed and has a ‘can do’ winning mindset.

The patient is at the heart of everything we do, and we also care for our employees because they are the ambassadors who truly make the difference. We attract and develop bold, agile, entrepreneurial individuals who take full ownership of their decisions; leaders drawn by a purpose to make a direct impact through their work in people’s lives.

We offer employees a wealth of fulfilling challenges & growth opportunities, and the chance to contribute within a fast-moving organisation, an organisation that is genuinely game-changing.

Responsibilities of the Key Account Manager.
 

• Build business account strategies with practical insights from the field, applying the company vision, and develop the territory business plans to follow this strategy.
• A deep understanding of the entire patient journey and the ability to work collaboratively with accounts to optimise the pathway to care
• Establish and pull through local market access through successful navigation of hospital/ICB access pathways
• Clear understanding of local NHS environment, priorities
• Ability to build ‘partner of choice’ relationships with customer/accounts by bringing value solutions, aligning appropriate internal and external stakeholders and leveraging environment information/insights to Ipsen strategy
• Scientific and clinical knowledge of specialty care is essential, in rare diseases or liver would be ideal
• Strong stakeholder engagement ability to develop HCP advocates to drive change of patient management/patient pathway within HCO
• Excellent questioning/listening skills to understand current service to uncover potential opportunity to improve patient care/pathway
• Ability to orchestrate the omnichannel customer experience
• Excellent business analytics, planning skills and strategic thinking ensuring appropriate prioritization of opportunities aligning Ipsen priorities with those of NHS
• Proactive working with the cross functional matrix team to act swiftly and decisively on account developments
• Self-motivated. proactive, accountable problem solver driven to succeed
• Timely and accurate use of the CRM system
• Ensures all activities and projects are carried out in compliance within Ipsen’s Code of Ethics, the ABPI code and local NHS guidelines

Professional Experience:

• >5 years pharmaceutical experience in a specialty care therapy disease area (hepatology and/ or rare disease desired but not essential)

• Proven track record of sales & business management success in a specialty care setting

• Up to date NHS knowledge and knowledge of local market access/ payor experience is essential

• Experience of formulary and patient pathways

• Success in leading multiple stakeholders and implementing change across an HCO

• Proven experience in demonstrating a solution and proactive approach to NHS challenge

Candidate specification:

• Life science degree or higher qualification is needed together with relevant experience

• Strong communication skills – written, oral and presentation

• Organised with a good level of analytical skills

• Self motivated, entrepreneurial and forward-thinking outlook, with desire to expand skillset and overcome challenges

• Ability to work autonomously as well as part of a team

• Full driving licence

• ABPI qualification

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IPSEN is committed to equality of opportunity for all staff and applications, individuals are encouraged to apply regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.