Lakeside Shopping Centre Operations Manager

Full Job Description

Overview

Are you in operations management in a mixed-use or retail destination, with a passion for 5* customer service? We have partnered with a esteemed property management company Savills , to recruit a new Operations Manager for one of their flagship mixed-use sites, Lakeside Shopping Centre .

Your responsibilities will be:

• Lead day-to-day operations, ensuring top-notch standards in facilities and technical aspects.
• Empower, motivate, and develop the Centre operational team, to deliver best-in-class service aligned with sustainability goals.
• Liaise directly with internal & external stakeholders, such as the tenants, landlord, local council, and more.

This role offers the opportunity to:

• Drive innovation and operational excellence, bringing fresh ideas and problem-solving mindset, including the new technology and contributing to the ESG strategy.
• Manage the planned redevelopment of multiple units, with exciting plans to repurpose to further the mixed-use nature of the asset.
• Play a pivotal role in shaping the future of the scheme as a premier retail destination, assisting with the exciting planned improvements.

The right candidate will be:

• An exceptional leader with proven empowerment, communication, and motivation skills.
• Innovative, adaptable, and experienced in managing diverse teams and mixed-use developments.
• Experienced in Health & Safety compliance, IOSH minimum.

The budget for this role is up to £68,000, including a wide range of perks & benefits. If the role intrigues you, please apply directly to this post or email your CV to