Leasehold Support Officer

Full Job Description

Job Purpose: To provide a comprehensive support service within the Leasehold Services covering the full range of administration support activity and providing an efficient and effective Leasehold transactional service. To work with colleagues in the team to deliver excellent customer service and to continually improve service delivery.

Responsibilities 

Maintain a library of reference documents for use by Leasehold Services
To comply with measures to protect the confidentiality of information in accordance with London Borough of Tower Hamlets policies and procedures, including the duties outlined by the Data Protection Act.
To produce statutory legal documentation (e.g. Section 125 Notices) and get them checked by a senior member of staff.
To be responsible for the administration of Leasehold Services credit cards and travel cards and ensure that their use falls within the council's guidelines
Meet the diverse needs of residents and staff, and promote equality in the workplace and wider community.

Requirements 

Experience of working in a customerfacing role
Experience working in a HOUSING ASSOCIATION or COUNCIL
Knowledge of social housing sector
Knowledge and understanding of diverse needs of residents and staff

Contract

Initial 8 month contract with the opportunity to extend
PAYE via Umbrella 
Monday to Friday 9am to 5pm (Hybrid position)

If you are interested in this position AND meet the requirements, APPLY NOW