Lloyds Bank - Customer Service Assistant - Eastbourne
Job Details
Full Job Description
End Date
Sunday 10 March 2024
Salary Range
£22,000 - £22,110
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Agile Working Options
Flexibility in when hours are workedJob Description Summary
A full time branch based opportunity working 35 hours per weekJob Description
JOB TITLE: Customer Service Assistant
SALARY: £23,500
LOCATION(S): Eastbourne and covering our friendly
Hastings and Lewes branches
HOURS: 35 hours a week,
including some Saturdays
WORKING PATTERN: Full-time
About this opportunity
Our colleagues are
passionate about making a difference to customers, businesses and
communities – could you join them and help Britain
prosper?
As one of our Customer Service Assistant, you’d get
the opportunity to earn, learn and develop within an inclusive,
organisation with genuine values focussed on putting people
first.
You could be greeting our customers at the welcome
desk, helping them at the counter or working on other branch tasks.
And you’ll learn to make the most of your best talent – helping people
- using our latest in-branch technologies and digital
services.
From Day 1 we’ll provide all the training and
support you'll need and many of our colleagues also go on to gain
industry qualifications or careers in the wider Group - there's a
wealth of opportunities.
About us
From
building a truly sustainable business to creating a place where people
love to work, we need colleagues who are up for the challenge of our
bold ambitions. Who are excited to push boundaries and make change
happen. Together, we can grow with purpose.
What you’ll need
- The ability to quickly build relationships to give customers a fantastic experience.
- Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
- A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
- The flexibility to work in branches across the area and Saturdays when needed.
About working for us
Our focus is to ensure we're inclusive every day, building an
organisation that reflects modern society and celebrates diversity in
all its forms.
We want our people to feel that they belong
and can be their best, regardless of background, identity or
culture.
We were one of the first major organisations to set
goals on diversity in senior roles, create a menopause health package,
and a dedicated Working with Cancer initiative.
And it’s why
we especially welcome applications from under-represented
groups.
We’re disability confident. So, if you’d like
reasonable adjustments to be made to our recruitment processes, just
let us know.
We also offer a wide-ranging benefits
package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact
as you learn, grow and thrive?
Apply today and find out
more.
(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Lloyds Bank - Customer Service Assistant - Eastbourne
LLOYDS BANK
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