Medical Secretary
Job Details
Full Job Description
Medical Secretary | Administration | Methley Park | Full Time |
Permanent | 37.5 hours | Competitive Salary and excellent benefits
Spire Methley Park Hospital is looking to recruit an experienced
Medical Secretary to join our team and support our valued Consultants
in providing a high quality service.
Job Purpose
As
Medical Secretary your main tasks To provide a full medical
secretarial service to Consultants. The post requires excellent
communication skills, computer literacy, ability to remain calm when
dealing with clients.
ACCOUNTABILITY AND ACTIVITIES:
- To
provide an efficient secretarial service to all Consultants.
- To
type all Consultants' clinic notes and letters to General
Practitioners and external agencies, meeting deadlines (48 -72 hours).
- To answer patient queries, using tact and diplomacy when dealing
with issues of a sensitive nature.
- To liaise with Consultants
and their secretaries in order to resolve patient queries/complaints
in a timely manner.
- To be solely responsible for at least six
Consultants, handling all clinic correspondence, telephone calls, and
queries relating to the allocated Consultant, displaying a high level
of accuracy, presentation and attention to detail.
- To
communicate effectively with GP surgeries, other healthcare
professionals i.e Occupational Health Nurses, physiotherapists etc.
- To provide copy clinic letters when needed.
- To open
Consultants mail and distribute.
- To type discharge
summaries/operation notes etc dictated by Consultants.
- To log
all incoming clinic/theatre typing, insurance claim forms, DWP forms
etc and distribute appropriately.
- To order Consultants' paper,
office stationery etc.
- To liaise closely with Outpatient
Department, Medical Records, NHS Team and other departments within the
hospital.
- To assist in the training of new and trainee Medical
Secretaries.
- To undergo all mandatory training required i.e.
fire, health and safety etc.
- To ensure consistent provision of
service during holiday/sickness periods, by providing adequate cover
of private typing.
- To contribute to the development of
departmental procedures.
- To familiarise with company policies
and procedures.
- To deliver exemplary customer service to all
users of the service(consultants, patients and co-workers)
- To
assist with any other reasonable duties required as per the Senior
Medical Secretary.
QUALIFICATIONS, TRAINING & EXPERIENCE:
- Good standard of education.
- Excellent communication
skills.
- Professional telephone manner.
- A good knowledge of
medical, anatomical and physiological terminology.
- Knowledge of
IT systems.
- RSA level II or equivalent.
Contract type:
Permanent, Full-time
Benefits:
We offer employees a
competitive salary as well as a comprehensive benefits package which
includes but is not limited to:
- 35 days annual leave inclusive
of bank holidays
- Employer and employee contributory pension with
flexible retirement options
- 'Spire for you' reward platform -
discount and cashback for over 1000 retailers
- Private medical
insurance
- Life assurance
- Free Car park
- Free DBS
- Free Uniform
Our Values
We are extremely proud of our
heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
-
Caring is our passion
- Keeping it simple
- Delivering on our
promises
- Succeeding and celebrating together
Our people are
our difference; it's their dedication, warmth and pursuit of
excellence that sets Spire Healthcare apart. We commit to our
employees well-being through work life balance, on-going development,
support and reward.
Spire Healthcare is a leading independent
hospital group that has been putting patients at the heart of
everything we do for over 40 years. We have 39 hospitals, 10 clinics
and a Specialist Cancer Care Centre across England, Wales and
Scotland.
Spire Healthcare are proud to be an equal opportunities
employer. We celebrate diversity and are committed to creating an
inclusive culture for all. Our people are our difference, it's their
dedication, warmth and pursuit of excellence that sets Spire
Healthcare apart.
Closing date: In order to streamline our
recruitment process, we reserve the right to expire vacancies prior to
the advertised closing date once we have received a sufficient number
of applications.