National Account Manager - Wholesale & Irish Retail

Job Details

permanent
London, London, United Kingdom
Minor Figures
16.03.2024
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Full Job Description

ABOUT US
We’re Minor Figures . Founded on a rooftop in 2014 by three friends with a shared love of coffee, MF has since grown into a global brand with a team of over 100 people across the world, with offices in the UK, USA, and Australia. We create plant-based products for coffee lovers, baristas and a better planet. We love teaming up with people as mad about coffee as we are and love nothing more than heading down to their local cafe to enjoy a chat with the friendly & expert barista. 
 
All our products are 100% plant based and vegan friendly. The company is exploding, achieving record sales figures each quarter. 
 
Minor Figures would be nothing without the independent coffee scene and our products can be found in over 4,000 specialty coffee shops worldwide, where we regularly run Freedays and Minor Figures FM events. We’re also expanding fast, with products lining the shelves in major supermarkets in our three core regions and our team achieving record sales figures quarter-on-quarter.
 
At Minor Figures, we’re passionate about creating a positive impact and we put sustainability at the forefront of everything we do. We’re a 100% carbon neutral and now a B Corp certified company.
 
We have big plans for the future of MF. As we continue to grow at a rapid pace, we want to welcome creative, curious, free-spirited, bold thinkers to join us to make that happen. Everyone’s invited. We collaborate, improvise, synchronise. We are wholly authentic, uplifting and constructive. Because magic happens when everyone’s vibing and having a good time.  We value individuality and we want you to be yourself.  If you share our love for coffee and you want every day you spend at work to feel like your first, we’d love to hear from you.
ABOUT THE ROLE
There are 47,000 convenience stores in the UK, and we want to push Minor Figures into as many of these stores as possible via our RTM partners. Some are existing, some are new and some are yet to be discovered 
 
The retail channel both the UK and Ireland are key pillar of our business growth. In collaboration with our distributor partner you’ll be our go to for all of the key retailers in Ireland including Tesco, Dunns and Supervalue. In addition you will also be supporting our UK retail team to help accelerate our growth trajectory.
WHAT YOU’LL BE RESPONSIBLE FOR
Here’s an overview of what we’d like you to be doing:
  • Manage the UK Wholesale channel to drive availability, visibility and rate of sales 
  • Work closely with our Irish distributor to continually grow our retail business in that market via all aspects of trading such as promotional planning, JBP development, negotiation and management 
  • Outbound work to unlock existing whitespace within the UK independent channel 
  • Ensuring delivery of the Minor Figures KPIs of sales, profit, availability and forecasting 
  • Support with admin work across the UK retail grocery channel. 
ABOUT YOUR TEAM
As National Account manager, you’ll drive growth agenda for the Wholesale and retail channel, inspire the wider business to feel proud every time they walk into a store and see Penny on one of our cartons.

More broadly, reporting into Mel, our Senior National Account Manager, you’ll work closely with a motley crew of teammates across the EMEA business that are celebrated for their individuality in a work culture that encourages you to be optimistic, experimental and daring.
ABOUT YOU
We want people to come into Minor Figures to be a true version of themselves every day. Every day. No matter if you're up, or if you're down, we want people that embrace every day being different. People that can bring the energy, support their team mates when the times get hard, but not hold off from asking for support themselves. 
 
We hire humans, not machines, so let’s look at the key skills that we love to see. People that:

  • Live and breathe their authenticity and individuality in everything that they do
  • Take pride in what they do, and inspire others to do the same
  • Have a sense of fun and adventure, along with a hands on & a can-do approach
  • Not be phased by constant change and challenges and willing to adapt and implement solutions
  • Collaborate like crazy & have a willingness to help in all areas of the business when needed
  • Approach every day like it’s day one. Committed, open minded and ready to enjoy every exhilarating second.
 
You have a strong strategic brand brain, which makes you want to turn traditional digital media rules on its head. You will bring a creative yet strategic mindset and an understanding of what it takes for MF to connect with people online. 
 
You’ll have your finger on the pulse when it comes to new digital trends and channels. You know what young, bold and socially conscious consumers get up to online, and be endlessly intrigued and motivated by uncovering how next generation brands should show up.
 
You are a natural collaborator and communicator, bringing people together despite time zones and geographical distance.

Key Skills needed include:

  • A go-getter who can work off your own steam, while contributing to the wider team 
  • Familiar with the Wholesale and Independent convenience sector 
  • A understand of the retail environment
  • Able to understand and manage P&Ls 
  • Experienced customer negotiations. 
WHAT’S IN IT FOR YOU
We realise that a job is more than just the take home salary each month. So what are you really getting?
 
As part of the MF team, not only will you have the opportunity to own your role and make it, you and us a success, you’ll also be becoming part of something very special. Minor Figures’ ethos is that everyone is welcome, as long as you leave all hang-ups, social barriers and prejudices at the door.
 
You’ll embark on a journey that doesn’t have a destination. It just keeps going. Your contribution will help us become the most loved brand on the planet & the number speciality coffee brand. With that, you’ll grow, develop and progress as we do and you’ll play your part in us having a planet to do this on.
 
And, as part of the Minor Figures team, you’ll have the opportunity to invest in the business, with the option to buy shares in the company at an agreed price. Having skin in the game and really contributing to our success. Because it’s you and us all that do make this all happen.

But of course, we look after you in the other ways that you’d expect:
 
  • 25 days holiday allowance in addition to bank holidays
  • Statutory pension contribution through Nest
  • Employee share options scheme, available to all full time employees.
  • 1 day paid leave to support a cause of your choice through volunteering or activism 
  • Flexible working to meet the needs of the role
  • 30% discount on products from our online shop
  • Unlimited one to one coaching sessions with More Happi
  • Unlimited access to Calm app
  • All the free coffee and cold brew you can drink!
  • Vegan lunches are available.
YOUR COMMITMENT
Your main place of work will be out in the field and there will be travel to our office in London. 

Hours of work will generally be 9.00am – 5:30pm but may vary with workload or by agreement. Flexibility is required due to travel requirements. We expect that you will attend tradeshows and networking events outside from time to time. Travel will be required to follow up leads and generate sales in accordance with the Minor Figures Travel Policy.
OUR COMMITMENT TO DIVERSITY, EQUITY & INCLUSION
At Minor Figures everyone is welcome.  We are committed to cultivating and maintaining a culture that is inclusive and diverse. We celebrate differences and continually support all members of our company to be proud of who they are. In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class. We hire the best people based on an evaluation of their abilities and effectiveness, nothing else.
WHAT’S NEXT
You’re sold? The coffee is brewing, you’re ready to hit send and sit back and wait for a response?
 
In order to make that happen:

  • Submit a CV and any supporting documents to us.
  • Tell us why you want to work with us at Minor Figures.
 
Just a heads up, we’re not a traditional team of recruiters and hiring managers. We want to see the human version of you, not just the black & white copy. Our need to find great people needs to be met with a fun and positive recruitment journey, so tell us more about you, however the heck you want.
 
If you've got any questions about the role or what to chat about what life is really like at Minor Figures, email us at  .
FOR RECRUITMENT AGENCIES:
We value the impact & work recruitment agencies have & do. We have people that have worked within & relied heavily on the support of agencies in their career. That said however, we’d really appreciate it if we didn’t receive any unsolicited or out of the blue applications.