Neighbourhood Housing Officer

Full Job Description

Are you passionate about making a positive impact in your community? Do you thrive in a dynamic role where no two days are the same? Look no further! We're searching for a dedicated individual to join our team as a Neighbourhood Housing Officer, based in Rugby.

About Us: As the second biggest housing association in the UK, we're committed to providing safe, secure, and thriving communities for all. Our mission is to ensure that every resident feels supported and valued in their home environment.

Role Overview: As a Neighbourhood Housing Officer, you'll be responsible for managing a designated patch area, ensuring the smooth running of tenancy and leasehold management processes. Your role will involve addressing tenancy fraud, anti-social behavior, and safeguarding issues with empathy and efficiency. Additionally, you'll oversee property management tasks such as facilities management, communal inspections, and service charges.

Key Requirements:

• Housing sector experience with comprehensive knowledge of tenancy management.
• Proficiency in property management and relevant housing laws.
• Exceptional customer service skills and a passion for community welfare.
• Ability to simplify complex information and communicate effectively with diverse audiences.
• Strong problem-solving abilities and a proactive approach to challenges.
• Commitment to learning and achieving relevant qualifications for the role.

Perks:

• Competitive salary and benefits package.
• Travel expenses covered, including access to a company car.
• Opportunity for professional development and training.
• Supportive team environment with a focus on collaboration and growth.

Start Your Journey Today: If you're ready to make a difference and embark on a rewarding career with the UK's leading housing association, apply now! Don't miss out on this exciting opportunity to join our team and positively impact the lives of residents in Rugby and beyond.

Start Date: ASAP Location: Rugby, with weekly travel to Slough office.