Nurse Manager

At TFP, we make families. We shape fertility journeys around people’s lives. We provide an outstanding patient experience by showing that we care, build trust, deliver our expertise, drive innovation, and demonstrate our patients our passion on a day-by-day basis.

The post holder will be a Registered Nurse and will lead a team of nurses and sonographers. The post holder is responsible for delivering and maintaining the highest standard of ultrasound assessment and patient care in accordance with HF&E Act 2008 and the current HFEA Code of Practice. The post holder will coordinate both the nursing services and be a member of the Clinic Management Team to coordinate the activities of the functional areas of Clinical Services.

Main Job Tasks and Responsibilities

Planning and organising

• To be a member of Clinical Services Management Team and thereby actively participate in strategy development and decisions about resource allocation and organisational development.

• To oversee and coordinate patient throughput between the clinic and its satellite services.

• To ensure all treatments covered by the HFEA license, RQIA, and other regulatory requirements are in full compliance with those requirements.

• To act as the Accountable Officer for the storage of controlled drugs within the Clinic in accordance with the Home Office license.

• To ensure adequate staffing and competence in the nursing area.

• To ensure optimal staffing allocation within the given financial framework, and to develop work rotas accordingly.

• To follow the developments in the field of nursing services and to identify opportunities for improvement, so that the clinic can remain at the leading edge of assisted reproduction treatment.

• To help develop and manage the nursing area budget.

Operations management, compliance management, customer service and support

• To assist patient management and service delivery by providing advice from the nursing perspective.

• To develop and maintain systems and processes which ensure that the patients’ experience of the clinic is as good as possible. This involves the patients’ sense of care, control, value and cost in a broad sense.

• To manage situations in the nursing area not covered by standard operating procedures.

• To contribute to the holistic approach to patient care that the clinic endeavors to provide.

• To ensure that all procedures undertaken in the nursing and sonography area are conducted and documented in accordance with the clinics QMS as well as the HFEA Code of Practice and other regulatory requirements such as the Regulation and Quality Improvement Authority.

• To supervise the work in the nursing area and make sure that it is conducted in accordance with regulatory and the clinic requirements as well as best practice.

Analysis and reporting

• To ensure that clinical documentation and record keeping meet regulatory requirements as well as the clinic needs.

• To ensure that record keeping and data collection and reporting within the nursing area can support the general clinic strategy.

• To generate statistics for performance monitoring and report them as appropriate.

• To regularly assess available statistics and clinical information in order to identify opportunities to improve the nursing services of the clinic.

• To devise action plans based on the analysis of data.

People management

• To participate in the recruitment of staff to the clinic.

• To follow documentation procedures for all Nursing Staff

• To performance manage staff in the nursing area (includes annual appraisals).

• To ensure that tasks are assigned to competent staff.

• To ensure that nursing staff members are current with regard to practices and knowledge by providing opportunities for CPD.

• To organise mandatory nurse training.

• To ensure that nursing get appropriate training in all relevant aspects of assisted conception so that the clinic can develop its services and exploit opportunities.

• To regularly hold minuted meetings with the nursing staff.

• To manage sickness absence or disciplinary procedures within the team.

Supervision and training

• To participate in teaching, training and supervision of fertility nurses, students and trainees.

• To carry out annual appraisals and coordinate staff training.

• To actively participate in Patient Information Evenings and to ensure other members of the nursing team are trained to participate in these sessions.

• To teach non-nursing staff members of the clinic about nursing practices.

Health and safety

• To ensure the efficient and safe functioning of all clinical areas.

• To ensure all health and safety regulations are adhered to.

The above will be reviewed as required, in consultation with the post holder. It is offered as a guide to the key responsibilities and duties, but does not preclude other issues that may arise between reviews of performance and review of the job description.

Confidentiality

The post holder must maintain confidentiality of information about patients, staff and other Company business in accordance with the Data Protection Act 1998. In circumstances where it becomes known that a member of staff has communicated such information to an unauthorised person, that staff member will be liable for dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.

Education and qualifications:

• An active awareness of relevant legislation
• Registered General Nurse with a minimum of 5 years’ experience.
• NMC Part One registered.
• Evidence of CPD.

Experience and knowledge:

• Experience as a senior nurse.
• Specialist knowledge of fertility or gynaecology treatment delivery.
• Significant post registration development in appropriate areas.
• Ability to produce clear comprehensive reports appropriate to the request of the clinician.
• Minimum of 2 years’ experience in a managerial position within a healthcare setting.

Personal Qualities:

• Self-motivated, ability to work as a member of a team or autonomously.
• Good interpersonal skills and the ability to relate to members of the public other stakeholders and members of the multi-disciplinary team.
• Able to deal with frequently distressing circumstances, giving support to patients and other staff members.
• Able to exercise own initiative when dealing with issues within own specialist area.
• Ability to accurately communicate complex information to members of the multi-disciplinary team.
• Ability to apply own initiative to devise varied solutions, approaching problems from different perspectives.
• Ability to concentrate for prolonged periods of time whilst performing complex procedures appropriate to the clinical area.
• Aware of clinical and professional changes in management nursing and the skills required to work in these areas.