Office Support Coordinator

Full Job Description

Member Services Support Coordinator

My client is a growing insurance company and are looking for additional admin support for their  busy Claims Department

Duties include:

Answering inbound calls, including claims overflow calls

Distribution of all correspondence received via post & through email minimal delays

Maintaining postage credit and ordering stationery

Printing, packing up and sending member documentation

Reviewing outstanding renewals

Forwarding on and following up on customer invoices

Recording all documents received relating to a registered claim 

Skills Required

Use of concise, clear and appropriate language

Listening and responding effectively

Reasoning and ability to identify possible problems

Able to build rapport and successful relationships

Empathetic; able to identify, understand and respond to different views

Organisation skills; ability to manage multiple demands

This role would suit a bright individual who is looking to gain experience in a friendly insurance company.

This role comes with excellent benefits including bonus, healthcare and pension

The company are based in Rickmansworth but will be moving to Croxley Business Park in June.

For more information please contact Charmaine