Online Cinema Assistant -£25,440 OTE per annum

Our established client based in Ringwood is looking to recruit a full time Customer Service Advisors to help their Cinema customers inbound telephone enquiries.

YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT … is to join their new Customer Contact Centre based in Ringwood. The Customer Contact Centre will handle a variety of customer queries, from day-to-day booking enquires, to membership and corporate bookings. As a Customer Service Advisor, you’ll be the first point of contact for our customers and members. You’ll be assisting with a wide range of queries from day-to-day booking queries, to screen times and special events.  

The ideal candidate will have:

• Excellent telephone manner
• Excellent numeracy and literacy
• Excellent customer service skills
• Good analytical, decision making and problem solving abilities
• Previous retail and customer service experience would be beneficial

Job Title:    Customer Service Advisor                                             

Salary:  £25,440 OTE @ £10.50p/h   - Up to £300 bonus per month

Location: Ringwood. 

Hours:  40 paid hours per week.

Shifts:  Monday to Sunday 8am to 8pm

Shifts on a rotating pattern

• 40 hrs a week
• 5 working days
• Two weekends per month 
• Full training provided and paid for
• Great Working Environment
• Accessible by bus
• Free parking off site

Company Benefits:

• Competitive salary + attractive overtime
• 20 days paid holiday + additional days based on length of service
• Suggestion Box Monthly Winner Paid Reward;
• Cycle To Work Scheme;
• Home Computing Scheme;
• Dentist scheme;
• Bus Travel scheme;
• Eye test vouchers;
• Excellent onsite training and induction;
• Staff room with complementary refreshments;
• Corporate & client discounts, including hairdressing, gym membership, restaurants
  and bars;
• Weekly dress down days;
• Involvement with local charities and fundraising days/events;