Operational Finance Treasury Administrator
Job Details
Full Job Description
Purpose:
The Operational Finance functional teams are
responsible for ensuring all income and expenditure in relation to
residents and suppliers payments are processed correctly in line with
the business' systems and in accordance with the Standard Operating
Procedures.
The role includes:
1. Following the
organisations Administration Standard Operating Procedures and being
responsible for maintaining accurate records within key MHA systems
and compliance to audit standards and requirements.
2.
Liaising with internal and external customers via phone, email,
correspondence and face to face.
Accountabilities:
- Data - support the business to maintain complete, accurate,
timely and relevant data systems.
- Compliance - Adhere to deliver
agreed Operations processes and procedures in line with the policies
of the organization.
- Customer Focus - ensure customer
expectations are met and problems are identified and resolved to
establish and maintain relationships and continuous improvements.
- Knowledge Management - maintain appropriate procedure manuals to
support the smooth running of the administrative functions.
-
Performance - meet agreed service level agreements.
- Training -
undertake training in order to maintain expert level knowledge of
administration procedures.
Responsibilities
1.
Providing excellent customer service, assisting callers internally and
externally
2. Maintaining demands and performing actions on a
timely and accurate basis
3. Adopting a customer centered
approach ensuring customers' expectations are met as a minimum or
exceeded where possible.
4. Actively and effectively
promoting company values, role modelling appropriate behaviors, acting
with the highest level of professionalism and integrity.
5.
Ensuring that company policies are complied with through all
activities; and that all work is undertaken in accordance within
procedures and any relevant codes of practice and legislation.
6. To be flexible in undertaking the duties and responsibilities
relevant to you and including the other duties which reasonably
correspond to the general character of the job and level of
responsibility.
7. Maintain personal and professional
development to meet the changing demands of the organisation and
participate in appropriate learning and development activities.
This job description serves to illustrate the type and scope of
the duties currently required for the role and to provide an
indication of the required level of responsibility it is not a
comprehensive or exclusive list and duties may be varied from time to
time. Please note that this job description will be reviewed regularly
to take into account any system /process changes that may affect the
role.