Operations Safety Standard Manager

Full Job Description

An opportunity has arisen for a n experienced Operations Safety Standard Manager to join the c2c Safety team.

About us :

Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a talented team to do this. 

What you’ll do:

The Operations Safety Standard Manager post is a core position within the Safety team. You will be required to provide professional advice, guidance, and expertise in the area of railway operations. Strategically, lead the production and maintenance of operational standards throughout c2c for inclusion in the c2c Safety Manual. Develop, maintain, and monitor the c2c Competence and Operations Training Management Systems.

You will be required to undertake assessments of competence of operational assessors and other managers and supervisors who undertake safety critical work in relation to railway operations.

This is a full time post working as per the business requirements 5 days out of 7) With an on call requirement

The post holder must hold a valid Train Driver licence. A transfer of Safety Critical Information form will be required.

Key responsibilities will inclu de :

●        Carry out safety checks and audits of competence management systems relating to staff undertaking operational safety critical work.

●       Undertake assessments of managers and assessors as detailed in the c2c competence management system.

●        Lead and direct the c2c Operations Training Team.

●       Interpret legislation, railway group standards and externally imposed standards to produce, maintain and develop procedures for inclusion in c2c Safety Manual and other documents contained in the safety management system.

●  Manage the c2c Document Control process including external and internal standards and documents, production of Driving Cab Passes/operational competence licence and updating safety section of the intranet.

●       Provide advice and guidance on railway operations matters for managers throughout the company, including production of standards, validation of training material and preparation of briefing material.

●       Provide input to and advice on developments to the company’s operations and rolling stock including:-

o  Cab design / new rolling stock introduction

o   Preparation & Disposal duties

●        Liaise with other railway group members to ensure a co-ordinated approach to generation and implementation of new Railway Group Standards, Codes of Practice and other operational procedures

●        Manage and co-ordinate investigations into operating incidents, determining the lead investigator and managing subsequent processes such as signal sighting committees.

●        Utilise accident / incident investigation results root cause and trend analysis to determine the need for new and improved operational standards.

●       To perform other duties commensurate with the level and scope of the post, which are or become evident to meet the needs of c2c.

What is takes:

The role requires an articulate individual with the ability to communicate and build relationships at all levels internally, and with external suppliers and stakeholders. The individual will also have the following skills, knowledge or experience:

●       This post requires a high degree of specialised knowledge of railway operational matters and previous experience of traincrew management or supervision would be advantageous.

●       Comprehensive knowledge of all rules and standards applicable to train operation on Network Rail controlled infrastructure and in depots.

●       The post holder must hold ENTO units A1 and V1 (or equivalent), awarded by a recognised issuing authority.

●       The post holder must hold a valid Train Driver licence to drive trains on c2c.

●       Strong IT skills including Word, Excel, and PDF tools.

●       Strong negotiation skills.

●       Excellent communication skills, both written and oral.

●       Proactive individual who can work well individually and as part of a team.

●       Excellent attention to detail.

What we offer:

●       Competitive salary – please advise salary expectations in your application.

●      Final salary pension scheme

●       25 days holiday plus all bank /public holidays recognised in England

●       Free travel on c2c and discounted travel on other National Rail services

● Access to an online benefits portal, a one-stop shop for a variety of rewards and benefits

To apply for this vacancy, click on Apply Now  

Let us know why we should choose you in your application/or cover letter. It is an important opportunity for you to highlight your skills and experience that make you the right candidate for the role.  

Before you apply thoroughly read the job spec to ensure you're the right fit for the role and highlight specific ways your experience makes you an excellent candidate. Instead of sounding vague by simply stating you have the desired skill, give examples of how you have used these skills during your career.  

The closing date for this role is Wednesday 08th May 2024

Shortlisting will be conducted based on the information provided in your application.  

Feedback will only be provided if you attend an interview or assessment.  

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and be able to do everything to the best of their ability regardless of gender, ethnicity or any other characteristic is a key commitment for us. 

We are proud of the progress we’re making at c2c and we continue for it to be a significant focus in our business. as we strive to create workplaces that reflect the communities we serve.