Outsource Governance Compliance Analyst

Location: Manchester, Birmingham or Gateshead Office - Hybrid Working Option Available

Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

What you will be doing:

• Oversee and monitor the activities provided by our outsourced partners, collaborating with internal stakeholders to monitor intra-group and third-party outsourced service provider relationships, providing second-line oversight in resolution and timely closure of non-performance issues against agreed Service Level Agreements (SLAs). Your role involves ensuring compliance with our outsourcing and third-party policies.

• Support the development and implementation of the Outsourcing Framework and champion it’s adoption through effective communication with all levels of the organisation.

• Manage the outsourcing framework, including policies, outsourced register and SLA documents.

• Oversee and maintain a central register of outsourced vendor arrangements.

• Conduct initial and ongoing materiality assessments in consultation with relevant stakeholders.

• Prepare outsourced oversight reports for internal committees.

• Monitor and report on outsourced supplier performance SLAs.

• Monitor and communicates regulatory changes that impact Worldpay products, services and business activities from an outsourcing perspective.

• Participate in training promoting compliance awareness.

• Support the onboarding of new outsourcing arrangements in accordance with defined policy.

• Build relationships with key contacts and liaison points within Functional/Regional Risk and Compliance communities, Business Continuity teams, Global Entity Management and Compliance leadership, Internal Audit, Legal and Tax teams.

• Conduct due diligence and supports risk assessments for new and existing arrangements.

• Meet with Global Compliance Officers on a regular bass for status updates on outsourcing progress and updates.

• Other related duties as needed

 
What you will bring:

• Experience in developing and managing outsourcing frameworks for payment institutions with awareness of Third-Party Risk Management/Vendor Management/Procurement processes within Financial Services Operational Risk Management.

• Awareness of operational resilience industry standards and requirements.
• Experience in building effective relationships with internal stakeholders and clients.
• 2+ years in the financial services industry with proven experiences in roles for outsourcing oversight.
• Experience with the UK and other global regulators with knowledge on FCA, EBA & PSD2 requirements.
• High personal resilience, a self-starter with energy and drive for results. A high degree of self-motivation is a given.
• Degree level education
• Excellent English communication and written skills
• High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment.
• Exceptional organization and process management abilities.
• Problem-solving mindset; solution orientated.

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities

• A variety of career development tools, resources and opportunities

Time to support charities and give back in your community

• A fantastic range of benefits designed to help support your lifestyle and wellbeing

Privacy Statement

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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