Part Time Customer Service Assistant
Job Details
permanent
Dundee, Scotland, United Kingdom
EA Solutions
19.03.2024
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Full Job Description
Part Time Customer Service Assistant
We are looking for someone who wants to
work from home and provide an excellent customer service experience to
our growing list of clients. Some of the basic duties we are looking
for in someone are routing incoming calls to appropriate mailboxes,
answering and properly screening telephone calls and preparing
outgoing email and correspondence. We offer a challenging but fun work
environment and provide all necessary equipment and training to
operate in a remote office.
Some
of the Key Responsibilities
* Communicate with clients and others in a sensitive and
professional manner.
* Answering incoming phone calls
and emails from customers, usually discussing how our program works
and answering any questions.
* Help build a positive,
diverse and equitable work environment by promoting team
effectiveness.
Skills &
Experience:
* High School
Diploma with Accounting 12 or Math 12 preferred.
*
Strong oral and written communication skills.
*
General knowledge of Microsoft Office (Word, Excel).
*
You are a true customer service agent.
* Passionate
commitment to helping customers.
* Confident and
experienced in the use of social media, tablets, smart phones, online
tools, and applications.
* Takes the initiative to
find creative approaches that make each customer’s experience feel
personal.
* Clearly and accurately explain information
in a professional and assertive way, and at a level appropriate for
the audience
Salary:
Depending on experience, this position
pays £18.50+ per hour.
If you feel
like this position is for you, please feel free to apply with resume
or CV.
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Part Time Customer Service Assistant
EA Solutions
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