Parts and Service Administrator

Full Job Description

Juice Recruitment is delighted to be working with a growing company who are looking to appoint a Parts and Service Administrator to join their friendly and dynamic team.

Key Responsibilities:

• Data processing of engineers reports and paperwork and emailing to customer within timeframes
• Issuing customer quotations and emailing those to customers
• Managing incoming telephone and email queries
• Logging customer faults and processing within tight timeframes
• Updating customer purchase orders on salesforce and actioning appropriately
• Data processing of sourcing requests
• Data processing of pricing requests, updating salesforce and the customer when required.
• Dealing with the return of service exchange parts from the service engineers
• Cover annual leave for the service coordination and parts team when required
• Allocating engineers to jobs when required and updating the customer accordingly

Experience and Requirements:

• Previous customer service and administration experience is essential
• Experience working on a CRM system ( Salesforce desirable not essential)
• Good IT skills
• Ability to work in a busy environment and towards targets
• Adaptable & enjoy working as part of a team.
• Able, authentic and approachable
• A positive can-do approach

Monday -Friday

Salary up to 27,000 per annum depending on experience