Pensions Administrator - FinTech

Full Job Description

Great new opportunity for an experienced Administrator to work for a leading pensions software & services provider to the Financial Services sector.
Pensions experience is not mandatory but preferred.

Due to rapid growth an additional Pension Administrator is required to join an expanding team to help service outsourced clients to the highest standards. 
In this role you will work alongside other members of the outsourcing team to deliver an excellent outcome to clients, their advisers and end investors.

The Role

Working in a busy and varied role the successful candidate will be joining a small but growing team and assisting with the daily administration processes. As part of the role, you will carry out and validate the following activities for pension administration services:

• Adhering to best practice procedures in all aspects of pensions administration related tasks as defined by the Company
• Pension establishment, setting up member records and issuing welcome information
• Contribution processing
• Processing and calculating pension benefits
• Payment of benefits using payroll systems and monitoring ongoing pension benefit cases
• Bank reconciliation and payment processing
• Death benefit calculations
• Transfers in and out both as cash and in specie
• Annual Statements
• Participating in annual projects such as tax code uplifts, regulatory reporting, residency tax status updates
• Taking responsibility for ad-hoc projects and exercises.
• Monitoring on going procedural developments and implementing changes to procedures where required.
• Developing a relationship with the client and an understanding of their working practices

Skills, abilities, and personal qualities

• Calm and positive under pressure and happy to take the lead in challenging times
• Sharing knowledge with colleagues
• Self-motivated approach to professional and personal development
• Willingness to learn
• Enthusiastic, positive, and flexible approach to work
• Excellent customer service skills
• Able to organise workloads, prioritise and meet deadlines
• Strong communication skills, both written and verbal
• Proficient IT skills
• Strong team player with excellent attention to detail
• Able to work alone as well as within a team
• Able to think logically and hold good problem-solving skills
• An active listener and able to follow through on the instructions given
• Pension qualifications are advantageous